operations manager resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Enthusiastic Marine eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Secret Security Clearance issued by the Marine Corps in 2021. Clear understanding of being mission ready at all times, and the importance of deadlines, and task management. Currently training in Business Administration. Demonstrated success in training team members, conducting evaluations and reviewing records. Driven and disciplined with remarkable motivation.
Skills
Excellent work ethic
Critical thinking
Information gathering
Quick learner
Maintaining Records
Microsoft Office
Work under pressure
Organized
Adaptability
Attention To Detail
Ability To Work Independently
Communication
Work History
Operations Manager, 08/2022 to Current Outfront Media Inc – Saint Louis, MO,
Delivered top customer satisfaction, reviewing feedback closely and addressing the needs and requests of account holders. Boosted store to 2nd place in the District.
Increased profit by streamlining operations while maintaining a regional rank of #1 in the district for customer reward members.
Boosted revenues by upselling and cross-selling products to new and established customers. Sold 47K worth of merchandise within four months of employment.
Implemented policies and procedures for store operations and customer service.
Used excellent listening and problem-solving skills to handle customer concerns and issues by answering questions and providing necessary solutions while training and developing sales associates.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Developed systems to track and log work and maintenance issues.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
Reviewed and monitored schedules, purchases, and other expenses to maintain quarterly budget.
Protected store from loss or theft by setting and enforcing clear security policies.
Hired, onboarded and trained 9 new employees with gross sales of 24k.
United States Marine Corps Reserve , 07/2021 to Current Active Duty For Operational Support – City, STATE,
(1) Navy Achievement Medal (NAM) for outstanding performance out of 70K Marines.
Headquarters employee of the year.
Employee of the quarter (3) consecutively in 2021.
Headquarters employee of the quarter (2) awards.
(4) Exceptional Job Recognition.
(4) Letter of appreciation for exceptional work ethics.
Command Meritorious Advancement from E3-E4.
2021 Toys for Tots Event and Distribution Coordinator. Handled warehouse inventory and distribution of 1.8 Million toys to non-profits. Managed logistics and operations of 119 events, 65 toy drives, 32 Fundraisers, 18 media presentations, 47 toy pickups, and 43 other events with Arizonians all over Maricopa county. Designed and implemented efforts to promote events and promote sponsorships. Collected and analyzed customer information to prepare product or service reports.
Funeral service lead. Planned and tasked roles to honor deceased Marines in Maricopa county.
Calculated and estimated different operational rates and documented.
Developed and updated tracking spreadsheets for monitoring and reporting processes.
Managed inventory reports valued at over $3 Million.
Verified inventory records by comparing them to physical counts of stock and investigated and adjusted discrepancies and errors on electronic records.
Used job-related software to draft and finalize written correspondence and documentation.
Lead multiple in-service meetings to enhance personal growth and professional development.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Organized purchases and inventoried and distributed materials needed for various workshops.
Provided primary customer service of products, services, and company information.
Bulk Fuel Specialist Pipeline, 10/2020 to 05/2021 United States Marine Corps – City, STATE,
16 week Bulk Fuel Specialist course.
Recorded operating data such as products and quantities pumped, stocks used and operating times.
Completed orders and service requests with paper documents, WIZ, Oracle, and GCSS.
Monitored gauges and flowmeters and inspected equipment to verify tank levels, temperatures and pressures remained at specified levels, reporting abnormalities as necessary.
Performed detailed safety and serviceability inspections of fuel and equipment.
Maintained energy and enthusiasm in fast-paced stressful environment.
Advanced from Private (PVT) to Private First Class (PFC.)
Completed 29 days of entry-level Marine Corps Combat Training skills needed for security and combat.
Completed 13 weeks of Boot Camp to stay in peak physical fitness and handle challenging tasks.
Education
BBA: Supply Chain Management, Expected in 05/2025 to Scottsdale Community College Online - Scottsdale, AZ, GPA:
Candidate in the United States Marine Corps Officer program through the Platoon Leadership Course (PLC) at ASU.
Certificate : Bulk Fuel, Expected in 05/2021 to USMC Bulk Fuel Specialist Course - Fort Lee, VA, GPA:
Attained a secret security clearance.
Certificate: Basic Leadership Course, Expected in 2020 to United States Marine Corps - Lejune, GPA:
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