Operations Manager driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills.
Develop and manage annual operating budgets for the West Monroe Location. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. Manage staff, preparing work schedules and assigning specific duties.
Designed electronic file systems and maintained electronic and paper files.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Maintained an up-to-date department organizational chart.Supplied key cards and building access to employees and visitors.Facilitated working relationships with co-tenants and building management.Received and screened a high volume of internal and external communications, including email and mail.
Verified that information in the computer system was up-to-date and accurate.Identified and resolved system and account issues. Rated and prepared insurance quotes for agents and their staff. Manually rated commercial line insurance.
Opened new customer accounts, including checking, savings and lines of credit.Balanced daily cash deposits and bank vault inventory with a zero error rate.Trained employees on cash drawer operation.Delivered prompt, accurate and excellent customer service.
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