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Operations Manager Resume Example

Resume Score: 80%

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OPERATIONS MANAGER
Summary

Results-driven Management professional with 13 years of experience in automotive (Logistic ) operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.

Skills
  • Business process re-engineering
  • Incidents management
  • Performance reporting
  • Systems implementation
  • Policies and procedures implementation
  • Process improvement strategies
  • Solutions development
  • Contract review and recommendations
  • Staff training and development
  • Multidisciplinary collaboration
  • Problem Resolution
  • Continuous improvements
  • Conflict mediation
  • Troubleshooting and problem solving
  • Procedure development
  • Process Improvement
  • Flexible
  • Delegation
  • Team Building/Leadership
  • Dedicated
Experience
Operations Manager|Schnellecke Logistic - Tuscaloosa, AL|08/2018 - Current

Specific duties of operational manager include formulating strategy, improving performance , procuring material and resources and securing compliance, mentoring your team members/ leadership find ways to increase quality customers service and implement best practices across all levels.

  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Collaborated with person team to improve tracking and work issue logging.
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Managed daily operations, including supervising multiple team member.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics to implement improvements.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Fostered strong relationships with [Type] customers and suppliers by [Action] and maintaining communication.
  • Identified shared data elements and relationships between data elements and processes, people and systems.
  • Managed day-to-day operations, including supervision and assignment delegation for [52]-member team.
  • Monitored and directed all aspects of department operation Outbound team in production, safety, equipment, performance, quality and records management.
  • Established work priorities to meet contractual obligations for schedule .
Group Leader|Schnellecke Logistic - Tuscaloosa, AL|08/2017 - 04/2018
  • Supervised Outbpond department with over 30 employees .
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Improved and standardized training for current and future employees, closing knowledge gaps and enhancing performance.
  • Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
  • Enhanced product quality while reducing costs through improved process management strategies.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Used calm, positive and encouraging approach with team members.
  • Streamlined management activities to maximize on-task time for every employee.
  • Packaged finished products onto pallets or trucks to prepare for transport and delivery.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with Schnellecke guidelines to keep products within tight tolerances.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Team Leader|BLG Logistic - Tuscaloosa, AL|01/2015 - 01/2017
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Integrated process improvements to increase overall workflow.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Education and Training
University of West Alabama|Livingston, ALSome College (No Degree): Biology
Lugoff-Elgin High School||Lugoff, SC|06/1993High School Diploma
Army Logistics University||Fort Lee, VA|08/1996
Additional Information

Served over 9 years in Army National Guard, attended 4 different job tasks discharged with Honorable Discharge

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Resume Overview

Companies Worked For:

  • Schnellecke Logistic
  • BLG Logistic

School Attended

  • University of West Alabama
  • Lugoff-Elgin High School
  • Army Logistics University

Job Titles Held:

  • Operations Manager
  • Group Leader
  • Team Leader

Degrees

  • Some College (No Degree) : Biology
    High School Diploma

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