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Operations Manager Resume Example

Resume Score: 80%

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OPERATIONS MANAGER
Professional Summary

Advanced Operations Manager offering over [Number] years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

Skills
  • Logistics Management
  • Data Analysis
  • Project Management
  • Business administration
  • Natural leader
  • Raw materials, packaging and production
  • Employee relations and conflict resolution
  • Lean manufacturing and quality systems
  • Operations management
  • Staff Management
  • Unsurpassed work ethic
  • Budgeting
Work History
Operations Manager, 06/2015 to Current
Constellation Craft And Speciality – Daleville, VA
  • Ensured compliance with best business practices throughout organization.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
  • Spearheaded quality control measures to minimize downtime and propel sales.
  • Managed and allocated staff and material resources to meet production goals.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
  • Generated comprehensive reports regarding incidents, events and important business matters.
  • Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Directed activities and initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
  • Spearheaded department training for appraisals of new components.
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Oversaw day-to-day operations, including supervising [Number]-person team across [Number] sites.
  • Boosted team performance with enhanced employee evaluation processes.
  • Interfaced with [Number] department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Organized preventive maintenance to reduce downtime and line shutdown or production delays.
  • Monitored employee productivity and optimized procedures to reduce costs [Number]%.
  • Implemented policies and standard operating procedures for continuous improvement.
Warehouse Manager, 10/2012 to 06/2015
Girl Scouts San Diego – San Diego, CA
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Met warehouse operational needs through efficient staffing and resourcing of materials and equipment.
Front End Manager, 06/2008 to 09/2012
Ralph's Fresh Fare – San Diego, CA
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Oversaw cash flow of store, including cashier operations, bookkeeping and security.
Education
Bachelor of Science: Business And Administration, 05/2020
Southern New Hampshire University - Hooksett, NH
Associate of Science: Accounting, 06/2010
Mira Costa College - San Diego, CA
Additional Information

Lean Six Sigma Green Belt

5s Concept Certification

TPM Concept Certification

Business Professional Master Executive Business Management Certification

Project Management Essentials Certification

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Constellation Craft And Speciality
  • Girl Scouts San Diego
  • Ralph's Fresh Fare

School Attended

  • Southern New Hampshire University
  • Mira Costa College

Job Titles Held:

  • Operations Manager
  • Warehouse Manager
  • Front End Manager

Degrees

  • Bachelor of Science : Business And Administration , 05/2020
    Associate of Science : Accounting , 06/2010

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