Operations Manager Resume Example Constellation Craft And Speciality

OPERATIONS MANAGER

Professional Summary

Advanced Operations Manager offering over [Number] years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

Skills

Logistics Management
Data Analysis
Project Management
Business administration
Natural leader
Raw materials, packaging and production

Employee relations and conflict resolution
Lean manufacturing and quality systems
Operations management
Staff Management
Unsurpassed work ethic
Budgeting

Work History

Operations Manager, 06/2015 to Current
Constellation Craft And Speciality – Daleville, VA

Ensured compliance with best business practices throughout organization.
Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
Spearheaded quality control measures to minimize downtime and propel sales.
Managed and allocated staff and material resources to meet production goals.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
Generated comprehensive reports regarding incidents, events and important business matters.
Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
Maximized productivity and management systems by establishing specific goals and managing operations.
Directed activities and initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
Spearheaded department training for appraisals of new components.
Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
Oversaw day-to-day operations, including supervising [Number]-person team across [Number] sites.
Boosted team performance with enhanced employee evaluation processes.
Interfaced with [Number] department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
Advanced productivity KPIs by leading trainings on procedures and safety practices.
Organized preventive maintenance to reduce downtime and line shutdown or production delays.
Monitored employee productivity and optimized procedures to reduce costs [Number]%.
Implemented policies and standard operating procedures for continuous improvement.

Warehouse Manager, 10/2012 to 06/2015
Girl Scouts San Diego – San Diego, CA

Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Conducted research to address shipping errors and packaging mistakes.
Tracked production and quality control systems to proactively identify deficiencies.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Met warehouse operational needs through efficient staffing and resourcing of materials and equipment.

Front End Manager, 06/2008 to 09/2012
Ralph's Fresh Fare – San Diego, CA

Established and updated work schedules to account for changing staff levels and expected workloads.
Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
Managed shelf inventory and customer-focused loss prevention strategies.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Oversaw cash flow of store, including cashier operations, bookkeeping and security.

Education

Bachelor of Science: Business And Administration, 05/2020
Southern New Hampshire University - Hooksett, NH

Associate of Science: Accounting, 06/2010
Mira Costa College - San Diego, CA

Additional Information

Lean Six Sigma Green Belt

5s Concept Certification

TPM Concept Certification

Business Professional Master Executive Business Management Certification

Project Management Essentials Certification

Resume Overview

Companies Worked For:

Constellation Craft And Speciality
Girl Scouts San Diego
Ralph's Fresh Fare

School Attended

Southern New Hampshire University
Mira Costa College

Job Titles Held:

Operations Manager
Warehouse Manager
Front End Manager

Degrees

Bachelor of Science : Business And Administration , 05/2020
Associate of Science : Accounting , 06/2010

Operations Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes