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Operations Manager Resume Example

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KC
OPERATIONS MANAGER
Summary

My dedication is impeccable, i complete my task 100%, also working to keep a positive environment around me, I Lead by example always respectful and straight forward. My attendance record is one to brag about as well! I look forward to being an asset to your company in the near future.

Skills
  • Workforce training
  • Incidents management
  • Process improvement strategies
  • Planned equipment constraints
  • Performance reporting
  • Production
  • Process improvements
  • Inventory Management
  • Warehouse operations
  • Problem resolution
  • Project management abilities
  • Quality assurance controls
  • Project management
  • Health and safety compliance
  • Organizational Management
  • Process improvement
  • Customer service
  • Management
  • Team building
  • Team Building/Leadership
  • Business and Operations Management
  • Inventory control
Experience
10/2017 - CurrentOperations ManagerUPS | Columbus, OH
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
04/2015 - 10/2017Shipping and Receiving Clerk/Forklift OperatorStanley Electric | London, Ohio
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Reported delays, accidents, or other traffic and transportation situations.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
05/2010 - 07/2015Home Health AideReliable Home Health Services Inc. | Dayton, OH
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Supported effective care for managed home care patients by observing health status and monitoring conditions.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Completed data entries in charts and logbooks to document client progress.
  • Administered all necessary medications as directed by care plan.
  • Delivered activities that provided cognitive stimulation and entertainment.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
  • Transported client to doctor's appointments and to complete other related errands.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Education and Training
05/2005High School Diploma
Patterson Career Center | Dayton, Ohio
Some College (No Degree): Culinary Arts/ Business Management
Sinclair Community College | Dayton, OH
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Resume Overview

Companies Worked For:

  • UPS
  • Stanley Electric
  • Reliable Home Health Services Inc.

School Attended

  • Patterson Career Center
  • Sinclair Community College

Job Titles Held:

  • Operations Manager
  • Shipping and Receiving Clerk/Forklift Operator
  • Home Health Aide

Degrees

  • 05/2005 High School Diploma
    Some College (No Degree) : Culinary Arts/ Business Management

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