Seasoned Operations Manager and talented leader with 20+ years' experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing relationships with clients, staff and management teams while improving processes and increasing productivity. Bringing a solid understanding of operations principles, excellent communication skills, with a talent for spotting areas in need of improvement and implementing changes with a strategic approach. Looking to bring knowledge and abilities to a dynamic, growth-oriented Operations Management role.
Dedicated to making a fitness experience at Duluth Peachtree industrial exceptional, by managing the day-to-day operations that include but not limited to, front desk operations, facilities management, sales, collections, customer relations, account management, and stakeholder's management. Also responsible for miscellaneous gross revenue and club operations budget. Also responsible for the management of operations staff which includes hiring and termination, also provides oversight for hiring sales personnel and fitness counselors. the operations manager is the gyms manager.
Department manager is responsible for a variety of departments, grocery, dairy, frozen foods, and beer and wine, and associated equipment, coolers, freezers, trash compactors, and cardboard compiler, ensuring each department is well managed, resulting in a positive customer shopping experience in serving as a role model for customer service. Lead employees and was involved and higher wing, coaching, and training employees as well as conducting meetings and scheduling. Cost control is accomplished by constantly monitoring and improving department operations to increase profitability. Responsibilities also included reporting financial control and budgets.
Initiates Automotive Services and repairs by ascertaining performance problems and service requests, verifying warranty-service contract coverage, developing estimates, writing repair orders, maintaining customer rapport and records. In addition to achieving expected sales goals across this service and labor, parts and fleet business
Maintain operating repair organizational and intermediate level ship propulsion machinery and exhilarating equipment as well as outside machinery, steering engine, poised to machinery food preparation equipment, refrigeration and air conditioning equipment, elevators marine main propulsion boilers and auxiliary boilers along with supporting equipment, valves, regulators, and accumulators. Conducted reviews and audits to validate engineering operational sequencing system manuals and Hazmat inventories. Troubleshoot equipment for operation and in specification calibration. Manage the preventative maintenance schedule as well as performed preventative maintenance and repair of all equipment.
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