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Operations Manager Resume Example

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OPERATIONS MANAGER
Summary
Operations Management * Facility Management * Distribution * High Volume Solutions High performing operations expertise in facility, operations, and distribution management with a track record of building and optimizing organizational processes. Proven success in driving efficiency and productivity through process improvements.
Highlights
  • Operations Management
  • High Volume Solutions
  • Forecasting
  • Budgeting
  • Cost Reductions
  • Project Management
  • P & L Management
  • Employee Retention
  • Process Improvements
  • Strategic planning
Experience
Operations Manager
February 2013 to CurrentOrlando Central Fill
  • Responsible for managing day to day operations and retention of 14 associates at the central fill location.
  • Organizes and manages all facility budgets, compensations, special payments, and facility operational invoices to ensure financial compliance and budget forecasts.
  • Manages the multi company innovative operations between McKesson High Volume Solutions, Wal-Mart and GBI Intralogistics Solutions.
  • Key Results: Hand selected by senior executives to attend Bright Futures training to develop and increase the number of African American executives within the organization Proven professional, adept at prioritizing and completing multiple assignments within strict time restrictions and customer / technical specification.
  • Skilled strategist who transforms plans into workable solutions and benchmarks performance against key operational targets and in financial limitations.
  • On site manager for a $225M sales operation for Wal-Mart Central Fill with a 99.8% prescription fill rate and delivery rate.
  • Manages HVS pharmacy automation in conjunction with Wal-Mart to maximize labor efficiency, minimize cost to fill and product loss while providing savings to the customer in excess of 11M.
  • Oversees project resources, progress, completion timeframes, and budgets while exceeding key operational performance targets.
  • Experienced verbal and written communicator who successful manages inter-departmental coordination efforts to ensure seamless communication across multiple shifts.
  • Directs employees in order efficiency, maintenance repairs and works toward a resolution with a logical approach against facility budgets which results in a 90% employee retention and development.
  • Provides ongoing operational analysis in daily senior management meetings and identifies constraints with clear resolutions.
  • Provides career counseling, retention and coaching to supervisors and employees to ensure operational excellence and retention.
Operations Supervisor
May 2011 to February 2013New Castle Central Fill
  • Supervised the daily operations and results of the Central Fill script packing while organizing the daily work flow and employee movement to maintain work flow for processing in excess of 15,000 scripts daily.
  • Proposed and implemented new written operating procedures for reducing equipment downtime and overtime costs.
  • Analyzed company goals and aligned individual goals of employees to maximize results and customer satisfaction.
  • Reviewed work stoppage incidents to determine root cause; resolve issue immediately, and develop action items strategies to avoid future incidents.
  • Partnered with operations supervisors to improve on shipping efficiency and tactics to minimize shipping and overhead costs.
  • Assisted in conducting monthly and annual budgets assessments for compliance and accuracy.
  • Mentored interns and newly appointed leaders on leadership skills and staff development techniques.
Shift Supervisor
October 2007 to November 2011SANDERSON FARMS － Collins, Mississippi
  • A leading poultry and food distributor providing 100% all natural chickens with no additives.
  • Assisted in the work performance objective and recommended improvement in critical areas.
  • Supervised the safe handling of shipping, receiving, and storing of poultry products with zero accidents.
  • Key Results: Supervised and assessed of over 80 employees in daily work performance personal goals and departmental objectives.
  • Supervised safety and OSHA regulations adherence in conjunction with animal welfare, hearing conservation, accident prevention and hazard communication.
  • Well versed in maintain accurate employee time and personnel records as engaging in verbal and non-verbal communication.
McKesson Corporation － Orlando New Castle, Florida Pennsylvania
  • A leading pharmaceutical distributor and health care information Technology Company.
Education
Bachelor of Science : Biology Chemistry, 2006UNIVERSITY OF Southern MISSISSIPPI － Hattiesburg, MSBiology Chemistry
Masters of Business Administration : 2016KAPLAN UNIVERSITY
EXECUTIVE LEADERSHIP COUNCIL (Bright Futures)Miami, FL
Certificate of Completion 2015 exECUTIVE Performace LEADERSHIPSan Francisco, CA
Certificate of Completion 2013 LEADERS IN ACTION / LEAD THE WAYAtlanta, GA
Certification of Completion 2014
Skills
approach, automation, Budgeting, budgets, budget, coaching, COUNCIL, counseling, customer satisfaction, delivery, senior management, financial, Forecasting, Futures, information Technology, leadership skills, LEADERSHIP, managing, meetings, works, natural, communicator, operational analysis, Operations Management, organizing, personnel, progress, Project Management, receiving, repairs, safety, sales, scripts, script, shipping, specification, staff development, strategist, verbal communication, work flow, written
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Resume Overview

Companies Worked For:

  • Orlando Central Fill
  • New Castle Central Fill
  • SANDERSON FARMS
  • McKesson Corporation

School Attended

  • UNIVERSITY OF Southern MISSISSIPPI
  • KAPLAN UNIVERSITY

Job Titles Held:

  • Operations Manager
  • Operations Supervisor
  • Shift Supervisor

Degrees

  • Bachelor of Science : Biology Chemistry , 2006
    Masters of Business Administration : 2016
    EXECUTIVE LEADERSHIP COUNCIL (Bright Futures)
    Certificate of Completion 2015 exECUTIVE Performace LEADERSHIP
    Certificate of Completion 2013 LEADERS IN ACTION / LEAD THE WAY
    Certification of Completion 2014

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