Operations Manager Resume Example
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OPERATIONS MANAGER
Professional Summary
Detail-oriented Operations Manager with eight years' experience effectively managing business operations, controlling P&L, project managing and team building. I'm a confident public speaker and, a proactive leader with over five years of management experience.
Skills
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Work History
Operational SupervisorSwedishamerican - Belvidere , IL11/2020 - Current
- Motivated and trained 52 associates to maximize team productivity.
- Monitored distribution scan rate and overseen logistical sales compliance for company.
- Enhanced operational performance and reduced labor expenses by developing and optimizing SOP's.
- Led (2) daily associate group meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Built, trained and managed high-performance team; held all teams accountable to achieve performance goals.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Streamlined operations by outsourcing services, resulting in savings on labor and supplies.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team
- Maintain metrics, reports, process documentation and safety records.
- Followed safety and security procedures and determined appropriate action.
- Interacted closely with Director & GM to address and facilitate a plan to foster employee relations and future staffing.
Operations ManagerCatholic Charities - Spring Hill , FL02/2020 - Current
- Overseen shift & departments that generated $1.7 million dollars in sales weekly.
- Managed, lead and mentored 6 supervisors directly and 148 associates members indirectly.
- Created formulated excel work schedules according to operational volume and number of employees to maximize savings in hours.
- Implemented policies and standard operating procedures to reduce loss, damages and overly consumption of inventory.
- Conducted and lead team building meetings devised to combat departmental & facilities area of improvements.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Reviewed shift reports to understand current numbers and trends in areas such as salaries and supplies.
- Provided daily and weekly project objectives and delegated assignments to supervisors.
- Updated and published standard operating procedures (SOPs) using, customer and employee input and feedback resulting in clearer and more useful instruction for associates.
- Built talented and valuable team of departmental associates through shadowing, coaching and development skills.
- Trained supervisors to be successful in strategizing functionality of their department to meet operational and goal targets.
- Applied performance data to evaluate and improve daily operations which reduced company expenditures to meet shifts budget.
Business ManagerHackensack University Medical Center - West Long Branch , NJ08/2017 - 03/2019
- As Business Manager, helped administer department and all accounting with $ 10.7 million in annual revenue.
- Compiled and analyzed data using spreadsheets or other database software such as Quick books, Oracle, Pinnacle and SAP.
- Managed department organizational goals, policies and procedures.
- Analyzed depreciated equipment for accounting period.
- Facilitated and maintained annual budget.
- Managed monthly/ quarterly financial activities and operational department activities.
- Identified places to cut costs and to improve performance, policies and programs.
- Worked with accounting team to resolve issues such as double entries, flipped accounting signs and data entry errors.
- Assessed State & Federal research grants and, processed changes during Fiscal Year.
- Maintained financial compliance with federal and state regulations by developing and directing effective internal systems.
- Recruited, hired, trained and supervised accounting team of 3.
- Directed human resources actions by completing forms, reports, logs and records.
- Organized special projects with Business administrator.
- Prepared allocation tables for indirect expenses and revenue items.
- Created journal entry schedules to improve efficiency, support and documentation of accounting processes.
- Completed end-of-year financial audits by collaborating with various coworkers.
- Supported human resources by preparing payroll checks and employee liability balances.
- Projected future costs and revenues by closely analyzing ongoing costs, business operations and incoming revenue in balance sheets.
- Analyzed business operations, costs and revenue and balance sheet to project future revenue and expenses.
- Achieved compliance with audit standards and objectives by monitoring and upgrading accounting practices.
Accountant / Asst. Operation ManagerAscensus - Seattle , WA01/2016 - 02/2017
- Overseen and managed (5) project managers
- Assisted with daily operations, purchasing, scheduling, and P&L.
- Collaborated with Controller and CFO to comply with accounting needs for project maintenance requirements.
- Organized and prepared financials to project future cash flow.
- Assisting Controller in producing accurate and timely financial statements.
- Assist with financial reporting process including account analysis and monthly reconciliation.
- Contributed to short and long-term organizational planning and strategy as member of leadership.
- Managed accounting department through oversight of accounts payable/receivable, operations management and payroll activity.
- Initiated biweekly payroll procedures and provided accurate and on-time compensation for employees.
- Analyzed payroll information and produced payroll returns to reduce outsourcing costs.
- Develop and maintain financial reports via company's accounting system "American Contractor".
- Provide timely and accurate payment processing by processing accounts payable checks semi-weekly.
- Provided profitability reports upon completion of projects.
- Review company's Financials to identify and resolve inaccuracies or imbalances.
Lead AssociateHobby Lobby International Inc. - City , STATE09/2013 - 01/2015
Education
BBA: Business Administration, Accounting & EthicsMid-America Christian University - City, State
- GPA: 3.78, Magna Cum Laude
- Member of Sigma Beta Delta Honor Society
MBA: International BusinessMid-America Christian University - City, StateExpected in 11/2023
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Resume Overview
School Attended
- Mid-America Christian University
Job Titles Held:
- Operational Supervisor
- Operations Manager
- Business Manager
- Accountant / Asst. Operation Manager
- Lead Associate
Degrees
- BBA : Business Administration, Accounting & Ethics
MBA : International Business
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