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Operations Manager Resume Example

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OPERATIONS MANAGER
Professional Summary

Detail-oriented Operations Manager with eight years' experience effectively managing business operations, controlling P&L, project managing and team building. I'm a confident public speaker and, a proactive leader with over five years of management experience.

Skills
  • Operation management
  • Project management
  • Budgeting Planning
  • Payroll
  • Expense reporting
  • Advance Excel "Pivot Table / V-Look up"
  • Quick-books
  • Scheduling
  • Microsoft Word
  • GAAP
Work History
Operational SupervisorSwedishamerican - Belvidere , IL11/2020 - Current
  • Motivated and trained 52 associates to maximize team productivity.
  • Monitored distribution scan rate and overseen logistical sales compliance for company.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing SOP's.
  • Led (2) daily associate group meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Built, trained and managed high-performance team; held all teams accountable to achieve performance goals.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Streamlined operations by outsourcing services, resulting in savings on labor and supplies.
  • Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team
  • Maintain metrics, reports, process documentation and safety records.
  • Followed safety and security procedures and determined appropriate action.
  • Interacted closely with Director & GM to address and facilitate a plan to foster employee relations and future staffing.
Operations ManagerCatholic Charities - Spring Hill , FL02/2020 - Current
  • Overseen shift & departments that generated $1.7 million dollars in sales weekly.
  • Managed, lead and mentored 6 supervisors directly and 148 associates members indirectly.
  • Created formulated excel work schedules according to operational volume and number of employees to maximize savings in hours.
  • Implemented policies and standard operating procedures to reduce loss, damages and overly consumption of inventory.
  • Conducted and lead team building meetings devised to combat departmental & facilities area of improvements.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Reviewed shift reports to understand current numbers and trends in areas such as salaries and supplies.
  • Provided daily and weekly project objectives and delegated assignments to supervisors.
  • Updated and published standard operating procedures (SOPs) using, customer and employee input and feedback resulting in clearer and more useful instruction for associates.
  • Built talented and valuable team of departmental associates through shadowing, coaching and development skills.
  • Trained supervisors to be successful in strategizing functionality of their department to meet operational and goal targets.
  • Applied performance data to evaluate and improve daily operations which reduced company expenditures to meet shifts budget.
Business ManagerHackensack University Medical Center - West Long Branch , NJ08/2017 - 03/2019
  • As Business Manager, helped administer department and all accounting with $ 10.7 million in annual revenue.
  • Compiled and analyzed data using spreadsheets or other database software such as Quick books, Oracle, Pinnacle and SAP.
  • Managed department organizational goals, policies and procedures.
  • Analyzed depreciated equipment for accounting period.
  • Facilitated and maintained annual budget.
  • Managed monthly/ quarterly financial activities and operational department activities.
  • Identified places to cut costs and to improve performance, policies and programs.
  • Worked with accounting team to resolve issues such as double entries, flipped accounting signs and data entry errors.
  • Assessed State & Federal research grants and, processed changes during Fiscal Year.
  • Maintained financial compliance with federal and state regulations by developing and directing effective internal systems.
  • Recruited, hired, trained and supervised accounting team of 3.
  • Directed human resources actions by completing forms, reports, logs and records.
  • Organized special projects with Business administrator.
  • Prepared allocation tables for indirect expenses and revenue items.
  • Created journal entry schedules to improve efficiency, support and documentation of accounting processes.
  • Completed end-of-year financial audits by collaborating with various coworkers.
  • Supported human resources by preparing payroll checks and employee liability balances.
  • Projected future costs and revenues by closely analyzing ongoing costs, business operations and incoming revenue in balance sheets.
  • Analyzed business operations, costs and revenue and balance sheet to project future revenue and expenses.
  • Achieved compliance with audit standards and objectives by monitoring and upgrading accounting practices.
Accountant / Asst. Operation ManagerAscensus - Seattle , WA01/2016 - 02/2017
  • Overseen and managed (5) project managers
  • Assisted with daily operations, purchasing, scheduling, and P&L.
  • Collaborated with Controller and CFO to comply with accounting needs for project maintenance requirements.
  • Organized and prepared financials to project future cash flow.
  • Assisting Controller in producing accurate and timely financial statements.
  • Assist with financial reporting process including account analysis and monthly reconciliation.
  • Contributed to short and long-term organizational planning and strategy as member of leadership.
  • Managed accounting department through oversight of accounts payable/receivable, operations management and payroll activity.
  • Initiated biweekly payroll procedures and provided accurate and on-time compensation for employees.
  • Analyzed payroll information and produced payroll returns to reduce outsourcing costs.
  • Develop and maintain financial reports via company's accounting system "American Contractor".
  • Provide timely and accurate payment processing by processing accounts payable checks semi-weekly.
  • Provided profitability reports upon completion of projects.
  • Review company's Financials to identify and resolve inaccuracies or imbalances.
Lead AssociateHobby Lobby International Inc. - City , STATE09/2013 - 01/2015
Education
BBA: Business Administration, Accounting & EthicsMid-America Christian University - City, State
  • GPA: 3.78, Magna Cum Laude
  • Member of Sigma Beta Delta Honor Society
MBA: International BusinessMid-America Christian University - City, StateExpected in 11/2023
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • Mid-America Christian University

Job Titles Held:

  • Operational Supervisor
  • Operations Manager
  • Business Manager
  • Accountant / Asst. Operation Manager
  • Lead Associate

Degrees

  • BBA : Business Administration, Accounting & Ethics
    MBA : International Business

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