Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Purpose-driven Warehouse Manager with 30 years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence. Successful Warehouse Manager offering strong background in supervising and mentoring 160 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. Accomplished in maintaining smooth warehouse operations through accurate recordkeeping, logistics management, planning and inter-departmental communications. Successful in remaining informed of customer demand and sales forecasts to maintain appropriate amount of product inventory.

  • Budget controls
  • Supplies inventory
  • Employee Team Supervision
  • Safety standards
  • Logistics
  • Staff development and oversight
  • Shipping cost reduction
  • Team building
  • Cost control and tracking
Work Experience
01/2017 to Current Operations Manager Csd Autism Services | Livermore, CA,
  • Established and maintained good relations with customers, vendors and transport companies.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
  • Reconciled accounting records, including shipping and receiving logs and purchase orders.
  • Generated shipping documents, including packing lists and invoices.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Employed first-in first-out protocols to reduce waste.
  • Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
01/2013 to 01/2017 Receiving Supervisor Dematic Corp. | Assonet, MA,

 Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.

 500,000 sq ft facility, responsible for 14 full time employees

 25 truckloads per day unloaded

 Unloading from 10 different international countries via containers and LCL's

 Provide staff with assistance in performing difficult or complicated duties.

 Managing over 2,XXX locations, 500 different skus and $15M in inventory with 12 turns measured

 Current efficiency at 90% and utilization at 85% with a net 77% productivity, improved from 56% in 2011

 Attend company meetings to exchange product information and coordinate work activities with other departments.

 Acting Assistant Manager for 2 1/2 months

 Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.

 Collaborate with workers and managers to solve work-related problems.

 Review work throughout the work process and at completion to ensure that it has been performed properly.

 Check specifications of materials loaded or unloaded against information contained in work orders.

 Inform designated employees or departments of items loaded or problems encountered.

 Examine freight to determine loading sequences.

 Evaluate employee performance and prepare performance appraisals.

 Conduct staff meetings to relay general information or to address specific topics, such as safety.

 Counsel employees in work-related activities, personal growth, or career development.

 Inspect equipment for wear and for conformance to specifications.

 Assess training needs of staff and arrange for or provide appropriate instruction.

07/1990 to 01/2013 Shipping Supervisor Precision Castparts Corporation | New Hartford, NY,

 Examine contents and compare with records, such as, invoices, or orders, to verify accuracy of

incoming or outgoing shipment.

 Record shipment data, such as weight, charges, space availability, damages, or discrepancies for

reporting, accounting, or recordkeeping purposes.

 Ship and count stock items, and record data manually or using computer.

 Confer or correspond with management to rectify problems, such as damages, shortages, or

nonconformance to specifications.

 Verify inventory computations by comparing them to physical counts of stock, and investigate

discrepancies or adjust errors.

 Responsible for 28 full time employees

 Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities

 Keep records on the use and/or damage of stock or stock handling equipment.

 Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

 Dispose of damaged or defective items, or return them to vendors.

 Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.

 Compile, review, and maintain data from contracts, purchase orders, requisitions, and other documents in order to assess supply needs.

 Recommend disposal of excess, defective, or obsolete stock.

Education and Training
Expected in GED | Triton College, River Grove, IL GPA:

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Resume Overview

School Attended

  • Triton College

Job Titles Held:

  • Operations Manager
  • Receiving Supervisor
  • Shipping Supervisor


  • GED

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