Human Resources Generalist who promotes a team-oriented and open-door environment that is conducive to a successful staff. Offering 5 years of experience and knowledge in training, orientation and incentive program creation.
Staffing and recruiting professional
Performance management strategies
Created a rewards and incentive program that was cited as the driving force behind branch employee retention rate of 90%.
Revamped the orientation process for all new hires, which was implemented company-wide.
Designed a standard exit process and interview survey that was implemented permanently.
Spearheaded WOW visit program, resulting in a 20% increase in revenue. Accountable for intake and new client conversion including overall customer satisfaction. Created new revenue streams through development of new, innovative programs. Managed team of 200 of professionals. Developed and directed strategy for launch of new product that became #1 in the market place 11 months after launch.
Phi Theta Kappa Academic Achievement Award. 3.5 GPA
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