Sharp banking professional whose talents shine in a competitive, innovative and creative environment. Track record of increasing sales, improving client retention and growing customer base.
Created strategies to develop and expand existing customer sales, resulting in a 65% increase in annual sales.Received an internal audit score of 92 out of 100.Originated over $40,000 in loan volume through professional networking, loan reviews and marketing.Processed 350 new loan applications per month for 10 months in a row.
Overseer of daily operations. Utilized extensive knowledge and skill of transportation logistics to significantly improve efficiency of deliveries by 35%, effectiveness of manpower by 25%, and accuracy to 95%. Identified inefficiencies and made recommendations for process improvements.Worked directly with companies to win new accounts; made presentations to potential clients.Direct fleets of trucks and trailers in areas/regions Texas,New Mexico, Tennessee, Oklahoma,Kansas, and Colorado.Ensured ongoing and consistent customer satisfaction by providing on-time delivery and follow up.Solved client problems with innovative solutions while working with sales, management, and clients.Scheduled company drivers to reduce trip numbers; improved tractor utilization by 20%.Ensured thorough training on hazardous materials for drivers, agencies, and localities.
Managed the 6 largest branch in the region, achieving the highest level of customer service.Actively recruited and oversaw training for all new branch employees.Developed the annual branch business plan for maximum profitability and effectiveness.Implemented annual performance appraisals for all branch staff.Served as a role model to other branch employees in overall attitude, motivation, professionalism, and individual performance.Received an internal audit score of 92%.Adhered to all federal and state compliance guidelines for retail financial lending.Reviewed an average of 350 financial loan applicants per month.Educated customers on the variety of loan products and available credit options.
Computed daily cash reports, cash order, and check cashing.Oversaw training for all tellers and money cart personnel.Prepared daily deposits, arranged weekly schedules, balance, and audit cash drawers.
Overseer of the compensation or installment for students accounts.Entered and recorded all of the students daily purchases campus wide.Authority to increase or decrease the amount of the accounts.
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