Experienced Program Manager who provides leadership and expertise to help clients define and execute high visibility mission-critical projects. Supporting agencies including: Federal Bureau of Investigation, U.S. Department of Education, U.S. Department of Transportation, Food and Drug Administration, Department of Housing and Urban Development, Defense Health Agency, and Dallas Area Rapid Transit (DART). Skillful communicator across functional operations with a keen ability to realize synergies and identify strategic improvement opportunities.
DART, Enterprise Asset Management Engagement, IT Project Manager
Provided liaison and oversight PMO support for a $15M enterprise IT Asset Management with a 6.500- user organization. which created 20+ fundamentally new or updated business needs and integrations. Implementation had numerous complex interfaces, mobility, linear and asset configuration management (ACM) specifics and also included a large facilities implementation
Directly responsible for Coordinating workshops, validation of AS- IS and oversight of the development of To-Be business processes implementation and identification of organizational changes for bus, rail, warranty, facility, passenger amenities , vehicle, track right of way and equipment reviewing specifications, procedures, requirements to serve as an effective advocate.
Responsible for managing, raising visibility, and driving sales in the Retail IT segment market of the largest 7-Eleven licensee in the United States through a network of approximately 300 convenience stores. Additionally oversaw the planning and implementation of the PCI DSS Program aligning internal business practices and policies with compliance and governance controls that support PCI DSS validation.
Department of Education- Support Services Engagement-Deputy Project Manager
Directly supported the modernization efforts of DOE's 11M IT portfolio. A key resource at the project initiation and design phase of the IT Program Services effort identifying business drivers, defining key success factors, reviewing As-Is processes and interviewing functional and technical staff to enable the organization to meet its goal of improving IT spend.
FDA- Capital Planning Engagement- Senior Consultant
In this capacity, responsible for assisting FDA leadership in establishing a Governance structure and framework enabling oversight of project health and timely reporting to the Federal IT Dashboard. Conducting Life Cycle Management (LCM) of Mission Need Statements, Cost-Benefit Analyses, Alternatives Analyses, Acquisition Plans, and other project deliverables for compliance
Department of Transportation- Investment Management Support Engagement- Senior Consultant
Provide direct support to executive leadership on IT policy and oversight for information governance, compliance, and departmental policy, as well as directly supported the management of DOT's $3.5 billion IT portfolio.
Project consisted of serving as an advisor to establish framework to support the implementation of regulatory changes. Preparing proposed budgetary policy and procedural guidance for Working Capital Fund program structure and developing training. Conducting program reviews of 11 operating administrations
As the Finance Program Manager of the ELA $72M portfolio directly responsible for the day to day management of a $72M Software Asset Management (SAM) Enterprise Licensing Agreement (ELA) operating budget and a $3M IBM contract for all FBI Divisions and business units impacting approx. 35k special agents and support professionals.
Served as Chair of the Information Technology Management Advanced Technology Group (ATG), providing Leadership and oversight to duties including identifying process improvement opportunities, evaluating various technologies in alignment with organizational needs, allocating resources to projects, and developing KPIs.
Certified: Citi Financial Education Program
Certified: Project Management Professional (FBI Sponsored)
Q, You have been an inspiration to Materials Management. Thank you for all that you did to assist us in identifying what we need and what we will need to move the project forward.- AVP Material Management
I must sincerely Thank You for your participation and contributions you have made towards DART's EAM project to-date. Your IT insights, shared professional experiences, and work with the DART Business teams were instrumental in helping us get thru the Phase-‘0' and the Phase 1A design phase.
Your professionalism and engaging spirit was indeed truly appreciated.-AVP Engineering
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