Profile A dedicated lifelong scholar with exceptional capabilities in critical thinking, heuristics, logic, and communication. An avid reader and multi-instrumentalist. Strategic Planning | Market Research | Synthesizing Information | Creative Solution Design | Conflict Analysis and Resolution | Group Leading | Presentations | Bias and Fallacy Recognition | Technical Writing | Digital Marketing | Brand Awareness
Technical writing for Kootio's "Qbica" marketing material that went into the company website, brochures, emails, and other marketing material · Daily operation of social media sites (Facebook, LinkedIn, Twitter, Microsoft Dynamics) · Conducted client follow-up calls resulting in testimonials used in advertising material · Educated people through written and online materials leading to quantifiable results in web traffic and product demo signups · Planned and developed company objectives and business strategies for 5-10 years out.
May 2010 to November 2010
The Old BrogueGreat Falls, VirginiaWait Staff
Processed 50+ orders per shift at high-volume Irish restaurant · Excellent customer service, resulting in 22%+ average tip rate over time.
September 2008 to September 2009
Home DepotSterling, VirginiaSales Associate
Awarded employee of the month at top-performing Home Depot in the district · Extensive product knowledge of over 40,000 items · Mastered company policy · Resolved customer complaints; dealt with high volume.
Northern Virginia Community College Certificate in Music Recording Technology
George Mason University Communication Media Production and Criticism B.A