Virtual Solutions, Inc. is an administrative consulting firm serving the needs of small businesses and associations with a focus on strategy implementation, increasing productivity and improving economic opportunities. I am a strategic partner on the leadership team. Services provided:
• Conduct research and implement new services or projects
• Oversight of budget, expenses, ARs and P&L statement
• Develop a marketing plan and oversight of implementation
• Monitor metrics of key products and services
• Provide technology assessment and oversight of implementation
• Manage logistics for trainings and workshops
• Grow sponsorship program
• Stay abreast of trends in the industry
Provided operations oversight for small business owners, nonprofits and associations. Services provided:
Finance and Bookkeeping: Provide full-service bookkeeping for a service-based consulting firm with a fiscal budget of $3.5 million annually. Work directly with the CFO on accounting projects. Ensure adherence to company's fiscal policy and procedures.
Key accomplishment: Consistently maintain receivables less than 3% over 60 days old.
eMarketing: Write, design and deploy monthly newsletters to illustrate how the organization is an industry leader while growing the subscription list. Utilize social media marketing tactics to fill the sales funnel.
Key accomplishment: Increased revenue by 20% through eMarketing for a business consultant within 12 months.
Human Resources: Successfully manage the HR functions for an office of 25 employees for 5 years. Key accountabilities: Onboarding, administering payroll, monitor employee's insurance and 401(k) benefit plans, track accrued vacation and PTO, manage COBRA and facilitate open enrollment.
Key accomplishment: Streamlined the onboard process by saving an hour for each new hire.
Database Management: The Virtual Solutions team has developed over a dozen customized databases aligned to client's specifications that export reports measuring key performance indicators.
Key accomplishment: A social service agency utilized a customized database developed by Virtual Solutions to provide outcome reports required by the United Way of Central Indiana for six years.
Office organization: Improve work flow efficiency, revised job descriptions, create policy and procedure manuals, develop training manuals.
Key accomplishments: Increased productivity in the front office of a social service organization by 25% through restructuring.
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