Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

SUMMARY OF qualifications Detail oriented, reliable, flexible and dedicated individual experienced in banking operations and customer service; proficient in MS Office applications such as Word; as well as general computer and software operations. Highly skilled in data entry, customer service, and correspondence control been in banking operations lockbox for over 14 years

Skills
  • Accounting
  • Payment processing
  • Invoice Processing
  • Processing credit card payments
  • 10-Key data entry
  • Cash balancing
  • Cash transactions processing
  • Handling and Sorting Mail
  • Document scanning
  • Basic computer skills
  • Data entry
  • Verifying check payment
Work History
Lockbox Processor , 07/2011 - Current
Pnc Financial Services Group, Inc. Toms River, NJ,
  • Entered member transaction data into online banking software
  • Examined checks for identification and endorsement
  • Adjusted or corrected data entries incorrectly input, identifying causes of data entry errors and contributing to the revision of standard protocols to prevent future inaccuracies
  • Operated mail processing equipment and manually sorted mail
  • Maintained confidentiality of banking records and client information to avoid possible data breaches
  • Processing State Of Maryland Checks Payments Check Key and Scan all Checks And Back up Work
  • Managed large data projects, including workflow scheduling, data entry, and accuracy verification.
  • Data enter, balance, and assembled complex and noncomplex financial reports; Reconcile and balance
    multiple accounts, verify and resolve accounting discrepancies; Perform clerical duties such as faxing,
    copying, telephone, paging, computer entry, and printer management
  • Verifying negotiability of checks through customer specific instructions for processing
  • Re-associating check images to corresponding material while validating quality of images
  • Used automated mail processing equipment to sort and collate mail
Lockbox Processor Lead , 01/2006 - 05/2010
Pnc Financial Services Group, Inc. Union, NJ,
  • Manage and directed daily operations within department to include deposit operations, proofing and lockbox; Monitored daily reports and work flow to ensure all goals were met in timely manner; identified training needs for staff members and provided coaching where applicable; communicated with shift supervisors about operational changes and goals; Assisted with assigning and quality controlling work, monthly call monitoring and employee schedules and training development
  • Accurately and efficiently encoded variety of checks, monies and financial documents; Evaluated funding for loan transactions, inscribed various magnetic fields on credit and debit transactions; Provided customer service and/or specialized accounting services involving operational related issues; processed and assisted in mail sorting and distribution
  • Ensured that incoming mail was promptly distributed to correct individuals and departments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Verifying negotiability of checks through customer specific instructions for processing
  • Re-associating check images to corresponding material while validating quality of images
  • Coordinated mailroom team's workflow, delegating tasks to all employees.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
Lockbox Processor , 07/2004 - 01/2006
JP Morgan Chase City, STATE,
  • Prepare manual deposits for payments received without a document.
  • Sort through customer payments separating transactions according to customer specifications.
  • Monitor and/or ensure compliance with Federal and State laws and regulations; including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
  • Opens mail using the Opex 51 and 150 extracting equipment
  • Performs data entry by keying checks by written and legal amount, processes lockbox deposits accurately by ensuring valid payee to department number and confirming payee/signer or deposit agreement on file.
  • Verifying negotiability of checks through customer specific instructions for processing
  • Re-associating check images to corresponding material while validating quality of images
Education
High School Diploma: General Education, Business Management, Expected in 2003
-
Continental Academy Baltimore, Maryland High School - Baltimore, MD,
GPA:

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School Attended

  • Continental Academy Baltimore, Maryland High School

Job Titles Held:

  • Lockbox Processor
  • Lockbox Processor Lead
  • Lockbox Processor

Degrees

  • High School Diploma

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