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Operations Assistant Resume Example

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OPERATIONS ASSISTANT
Core Qualifications
Advanced Microsoft Word, Excel, Outlook, eClinical Works, LaborWorkx Intermediate Microsoft PowerPoint, Lotus Notes, Meditech, OnBase Licensures: Licensed Insurance Agent, Georgia Office of Insurance, March 2016 License Number: 2947889
Experience
Operations Assistant
March 2015 to November 2015Company Name － City, State
  • Aided director with daily operation of two free clinics (St.
  • Mary's Health Center and Good Samaritan Clinic) and the St.
  • Mary's Community Center Ensured all three centers were efficient, cost-effective through budget preparation and thorough monthly monitoring Carried out all payroll and purchasing duties for all three centers Created customized reports and procedures to monitor and improve clinics' no-show rates Assisted patients with outstanding medical bills in obtaining an insurance plan and/or reducing their bills Established relationship with Armstrong State University's College of Health Professions to provide specialized treatment for patients needing a respiratory therapist Developed relationships with other organizations and churches to make resources readily available for those in need and often overlooked in Georgia and South Carolina.
Assistant Manager
September 2013 to January 2015Company Name － City, State
  • Supported manager in achieving business planning through outstanding operational and administrative control Developed action plans to minimize losses and ensured superior customer satisfaction Performed thorough risk analysis and underwriting before making credit decisions and administering loan closings Oversaw system administration while meeting and adhering to corporate, legal and regulatory policies regarding compliance Recruited branch staff, through Career Builder and career fairs, and provided exceptional training regarding insurance, credit history and delinquency.
Patient Advocate Intern
January 2013 to May 2013Company Name － City, State
  • Identified patients' barriers to sufficient healthcare.
  • Drew connections between patients and community resources.
  • Collected data for Inter-Professional Collaborative Practice (IPCP) Grant ($1.5M).
  • Attended IPCP grant meetings as part of inter-professional team.
Front Desk Assistant
September 2010 to September 2013Company Name － City, State
  • Served as night supervisor in absence of conferencing manager.
  • Assisted meeting groups with technical concerns and ensured proper upkeep in building by performing daily room and building checks.
  • Coordinated scheduling for various events such as weddings, conferences and business meetings.
Student Worker
September 2012 to May 2013Company Name － City, State
  • Performed receptionist duties for the Department of Admissions Assisted with sorting and filing of records Analyzed and entered confidential information into databases Served as Ambassador to the University Conducted campus tours for perspective students and families.
Education
Master of Business Administration : May 2018Savannah State University － City, State
Bachelor of Health Science : Health Services Administration Track, May 2013Armstrong Atlantic State University － City, StateHealth Services Administration Track
HR Management Healthcare Economics Healthcare Marketing Health Law Health Policy Issues Health Communications
Interests
Community Advisor, Student Leadership Program, Gulfstream, August 2011-Present Mentor and meet monthly with assigned students from local high schools to provide guidance and reinforce leadership skills and abilities Collegiate 100, Armstrong, 2009-2013 President, 2012-2013; Executive Board Member, 2011 Provided overall leadership of mentoring and community service initiatives at Armstrong and in Savannah community Coordinated and participated in scholarship fundraisers
Additional Information
  • Community Advisor, Student Leadership Program, Gulfstream, August 2011-Present Mentor and meet monthly with assigned students from local high schools to provide guidance and reinforce leadership skills and abilities Collegiate 100, Armstrong, 2009-2013 President, 2012-2013; Executive Board Member, 2011 Provided overall leadership of mentoring and community service initiatives at Armstrong and in Savannah community Coordinated and participated in scholarship fundraisers
Skills
administrative, budget preparation, business planning, conferences, credit, customer satisfaction, databases, Economics, filing, HR, Insurance, Law, legal, Lotus Notes, director, Marketing, Meditech, meetings, Excel, Office, Outlook, Microsoft PowerPoint, Microsoft Word, Works, payroll, policies, purchasing, receptionist, respiratory therapist, risk analysis, scheduling, sorting, supervisor, system administration, underwriting
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Resume Overview

School Attended

  • Savannah State University
  • Armstrong Atlantic State University

Job Titles Held:

  • Operations Assistant
  • Assistant Manager
  • Patient Advocate Intern
  • Front Desk Assistant
  • Student Worker

Degrees

  • Master of Business Administration : May 2018
    Bachelor of Health Science : Health Services Administration Track , May 2013
    HR Management Healthcare Economics Healthcare Marketing Health Law Health Policy Issues Health Communications

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