operational manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

I am thrilled to express my interest in the Chemist position located in regional Victoria near Gippsland. Proficient in sampling, analysis, and maintaining QA systems, I am skilled in working with hydrocarbons, process fluids, water, and materials using GC, FT-IR, and mercury analyzers. My dedication to safety and compliance is evident in completing calibration, troubleshooting, and problem-solving tasks. With a Ph.D. in environmental technology, I possess strong communication and computer literacy skills. I am eager to contribute to your team in the Chemist role, bringing a self-driven attitude and a commitment to maintaining high laboratory standards.

  • GC (Gas Chromatography)
  • FT-IR (Fourier Transform Infrared Spectroscopy)
  • Mercury analyzer
  • Calibration
  • Maintenance activities
  • Method development
  • Validation
  • Technical reports
  • Safe work practices
  • Applied Science
  • Troubleshooting
  • Problem-solving skills
  • Communication skills
  • Computer literacy skills
Operational Manager, 05/2022 - Current
Sedgwick Claims Management Services, Inc. Eden Prairie, MN,
  • Eliminated company bottlenecks, reduced financial obstacles and addressed work constraints to promote overall growth.
  • Solved organizational and departmental problems by implementing successful corrective action plans.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Delivering positive customer experiences by implementing effective quality assurance practices.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Collaborated with team leaders on quality audits.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
Postdoctoral Research Associate, 08/2019 - 09/2021
Rosalind Franklin University Libertyville, IL,
  • Proposed and implemented research focused on valorization of biodiesel waste (Hydrocarbons) and published papers in multiple peer-reviewed journals.
  • Synthesized large amounts of information to support research efforts.
  • Searched pertinent scientific literature to support efforts with empirical data.
  • Regularly used GC-TCD and GC-FID; HPLC-RID and HPLC-UVD instruments to analyze hydrocarbons.
  • Conducted calibrations of chromatography instruments using pure known compounds and selecting suitable internal standards to ensure quality accreditation standards and also trouble-shooting problems related to these instruments.
  • Performed physical titrations and temperature programmed desorption using CO2 and NH3 for solids to analyse acidic strength.
  • Supervised laboratory personnel and delegated tasks for increased performance.
  • Oversaw media preparation, maintenance and quality control analysis of reagents.
  • Assisted with supply and equipment procurement to sustain laboratory operations.
  • Mentored fellows, residents, students and volunteer workers to execute assigned tasks with validity.
Postdoctoral Research Fellow, 01/2019 - 04/2019
The University Of Oklahoma Norman, OK,
  • Proposed and implemented research focused on reduction of toxic automobile automobile emissions to environmentally friendly gases.
  • Presented findings using graphics and statistical software at research meetings and conferneces.
  • Supervised laboratory personnel and delegated tasks for increased performance.
  • Prepared scientific reports, outcome findings and scientific manuscripts.
  • Awarded DAAD fellowship for a short research stay in Hanoi in the framework of the SDG Graduate School ROHAN: Catalysis as key towards sustainable resource management.
  • Worked in collaboration with Prof. Angelika Brückner’ team from Leibniz Institute for Catalysis, Rostock, Germany and Dr. Ravinder Kumar, Macquarie University, Australia.
Education and Training
Ph.D.: Environmental Technology , Expected in 01/2019
University Malaysia Pahang - Malaysia ,
Status -
  • Thesis: thermochemical conversion of greenhouse gases to environmentally benign hydrogen production.
  • Doctoral Scholarship Scheme Recipient.
  • Awarded a 4000 RM Postgraduate Research scheme (PGRS) grant to conduct research and attend national and international conferences.
  • Mentored undergraduate and master’s students with their final year projects to safely use various lab equipment such as GC, fixed-bed reactor, sample preparation, laboratory techniques, and dissertations.
  • Worked as teaching assistant for chemical engineering courses.
Master of Science: Environmental Science, Expected in 06/2014
Panjab University - INDIA,
Status -
  • Thesis: Developing photocatalysts for degradation of toxic dyes from tanning industries
Bachelor of Science: Sciences, Expected in 07/2012
Panjab University - INDIA ,
Status -
English :
Full Professional:
Negotiated :
Hindi :
Native/ Bilingual:
Negotiated :
Chinese (Mandarin) :
Negotiated :
Malay :
Negotiated :

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Resume Overview

School Attended

  • University Malaysia Pahang
  • Panjab University
  • Panjab University

Job Titles Held:

  • Operational Manager
  • Postdoctoral Research Associate
  • Postdoctoral Research Fellow


  • Ph.D.
  • Master of Science
  • Bachelor of Science

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