Dedicated Operations Assistant and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Talented Operations Assistant skilled in distribution, production and process control. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities. Daily responsibility nightly deposits.
Highlights Punctual and reliable Exceptional patient care and interaction Responsible driver Excellent telephone etiquette Perfect attendance record HIPAA trained Abbreviations comprehension Inventory management Efficient and accurate Strong decision-making ability
Operational Assistant January 2014 to July 2014Triple AAA Well Service － San Angelo, TX
Maintained proper stock levels on a line.Started machine operations by inserting control instructions into control units.Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.Drafted a timescale for all jobs.Ensured the most cost-effective production methods were employed.Inspected finished products for quality and adherence to customer specifications.
January 2014 to March 2014C.c Forbes － San Angelo, TX
Actively suggested operational improvements to enhance quality, improve production times and reduce costs.Changed equipment over to new product.Helped achieve company goals by supporting production workers.Started machine operations by inserting control instructions into control units.Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.Ensured the most cost-effective production methods were employed.Inspected finished products for quality and adherence to customer specifications.Monitored and adjusted production processes or equipment for quality and productivity.Planned and laid out work to meet production and schedule requirements.Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
Pharmaceutical Assistant March 2012 to June 2013Shannon Pharmacy － San Angelo, TX
Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Delivered patient medications to patients throughout the hospital..Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Correctly priced and filed prescriptions after they were filled.Strictly maintained customer and patient confidentiality.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Communicated with all customers and staff in a pleasant and professional manner.Regularly ordered medication and pharmacy, office and restroom supplies.Directed operations to increase efficiency and minimize patient wait times.Consistently upheld proper pharmacy and general safety procedures and standards.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Seasonal Assistant December 2011 to December 2011UPS － San Angelo, TX
Completed a daily pre-trip inspection checklist before first delivery of the day.Loaded and unloaded two trailers each day.Selected the most efficient routes in compliance with delivery instructions and fuel policy.Established long-term customer relationships through prompt and courteous service.Resolved customer complaints and adjusted orders.Operated motor vehicles in a safe and efficient manner.Verified loads against shipping papers.Met and surpassed productivity targets and quality standards.Notified branch management of any vehicle safety concerns and issues.Obtained signatures needed to complete and process all paperwork in a timely manner.Answered customer questions regarding shipments.Handled merchandise in accordance with product handling standards.Verified sales orders before loading and unloading merchandise.Reported any errors found on delivery documents to supervisor.Evaluated customer needs and determined appropriate action, referring their questions to management when necessary.Loaded and unloaded merchandise at stores and vendor locations.Pulled customer tickets to fulfill orders.Verified the contents of inventory loads against shipping papers.Verified the contents of inventory loads against shipping papers.Obtained signatures on all invoices and credits.
High School Diploma : 1 2009Central High School
General San Angelo, TX, USA
Associates DegreeITT Technical Institute － Austin, TX, USA