open and close manager resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Motivational Leadership
Improve Performance
Excellent People Skills
Materials Planning and Logistics
Conflict Resolution Techniques
Safe Food Handling Practices
Communications Support
Store Organization
Support Networks
Customer Engagement
Closing Procedures
Customer Complaint Management
Payment Processing
Employee Supervision
Duty Assignments
Disciplinary Action
Customer Service
Operational Efficiency
Maintaining Clean Work Areas
Facility Opening
Work History
Open and Close Manager, 05/2021 to Current Advance Auto Parts – Naples, FL,
Opened doors on time, greeted patrons and offered assistance with locating needed items.
Stocked, monitored and maintained inventory of diverse products.
Prepared food for daily deliveries on time and in alignment with specifications.
Delegated daily tasks and oversaw 10 employees.
Trained employees on Product or Service, ensuring compliance with top quality standards.
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Trained and guided team members to maintain high productivity and performance metrics.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Key Holder , 10/2021 to 05/2022 Olivetta – West Hollywood, CA,
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Prepared and submitted reports to keep management informed of sales activities and progress.
Mentored new sales associates to contribute to store's positive culture.
Floor Manager, 12/2019 to 08/2021 Westgate Resorts – Cocoa Beach, FL,
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Managed team of Number employees to maintain smooth-running operations of shop floor.
Managed store inventory and stock levels to maintain availability of products.
Mentored team members to enhance professional development and accountability in workplace.
Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
Oversaw supply restocking, area cleaning, and product organization.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Cashier, 11/2018 to 05/2019 El Super Market – City, STATE,
Welcomed customers and helped determine their needs.
Answered questions about store policies and addressed customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Food Handling Certification : Food Service, Expected in 04/2021 to Safe Serve Certification - Lakeland, Fl, GPA:
Business Office Administration : Business Administration, Expected in 03/2008 to United Education Institute - Huntington Park, CA GPA:
General Studies: , Expected in 02/2008 to Soledad Enrichment Action - Los Angeles, CA, GPA:
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