online sales manager resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Highly skilled IT professional with a background in systems administration, maintenance and end-user training. Accomplished in designing solutions to achieve software compatibility and streamline system upgrades and installations. Talented in administering and maintaining complex Simulation systems, including Windows Server operating systems, servers and specialized software. Seeking to leverage comprehensive IT experience to take the next career step in systems administration with a respected organization that values hard work, strategic thinking and results.

  • Computer systems installation
  • Server and System Administration
  • System upgrades and Infrastructure updates
  • Network security management
  • Server improvements
  • Performance improvements
  • Disaster recovery procedures
  • Network repairs and maintenance
  • Diagnosing issues and technical support
  • Collaboration
  • Computer skills
  • Data management
  • Specifications understanding
  • Product branding
  • Website maintenance
  • Recruiting and hiring
09/2018 to Current Online Sales Manager Champion Home Builders | Austin, TX,
  • Worked with multiple internal and external resources, taking ownership in achieving digital marketing and revenue goals.
  • Monitored actuals, budgets and other strategic management tools to meet sales expectations.
  • Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
  • Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
  • Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Worked with off-site locations to find desired items for customers.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained relationships and followed up with customers.
02/2015 to 02/2016 Document Controller Dcn Diagnostics | Carlsbad, CA,
  • Managed document processes through scanning, filing and transmitting while following all standard procedures.
  • Properly prepared and shipped records for storage at offsite facilities.
  • Organized technical documents, digital records and business correspondence for each project, program or department.
  • Identified errors and suggested appropriate edits.
  • Reviewed array of different types of documents, including drawings, spec sheets and blueprints to maintain accuracy.
  • Completed documents and work requests according to company standards.
  • Kept electronic content legal, secure and accessible for relevant internal and external parties.
10/2010 to 10/2014 System Administrator Town Square Media | Grand Junction, CO,
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Increased system security and performance with proactive changes.
  • Planned, tested and supported high-availability infrastructures.
  • Supported, configured, maintained and upgraded customer networks and in-house servers.
  • Determined and alleviated hardware, software and network issues.
  • Set up, optimized and managed network equipment.
  • Managed network-related projects from concept to implementation.
  • Managed day-to-day storage equipment administration to promote optimal system asset application.
  • Assessed latest innovations to recommend and adopt cost-effective, useful solutions.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Made recommendations to improve security procedures and systems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education and Training
Expected in 01/2006 to to Associate of Science | Computer Networking HCMC University Of Natural Science, Ho Chi Minh City, Vietnam, GPA:
Expected in 10/2010 to to Bachelor of Science | Information Technology HCMC University Of Transport, Ho Chi Minh City, Vietnam, GPA:
Expected in 08/2018 to to Associate of Science | Computer Programming Orange Coast College, Costa Mesa, US, GPA:
Expected in 12/2020 to to Bachelor of Science | Computer Science University Of Irvine, Irvine, US, GPA:
  • Created highly effective new websites and web-based applications that significantly impacted efficiency and improved daily operations.
  • Consistently maintained high customer satisfaction ratings from online marketplaces.
  • Realized ideal solution in ongoing effort to boost revenue while reducing shipping costs.
  • Promoted from Store Clerk to Online Sales Manager , in less than 12-months
Additional Information

Having a chance to work and resolve all the conflicts, I have mastered the communication skills. On top of that, I can communicate and work in both English and Vietnamese. I am looking for a place that I can contribute and improve myself much better.

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Resume Overview

School Attended

  • HCMC University Of Natural Science
  • HCMC University Of Transport
  • Orange Coast College
  • University Of Irvine

Job Titles Held:

  • Online Sales Manager
  • Document Controller
  • System Administrator


  • Associate of Science
  • Bachelor of Science
  • Associate of Science
  • Bachelor of Science

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