Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.

Skills
  • Marketing and advertising
  • Document control
  • Filing and data archiving
  • Scheduling and calendar management
  • Social media knowledge
  • Multi-line phone proficiency
  • English/Spanish/Verbal and written communication
  • Financial statements expertise
  • Flexible & Adaptable
  • Organization and Time management
  • Customer Service
  • Critical thinking
  • Interpersonal Communication
  • Policy and procedure adherence
  • Staff supervision
  • Training and mentoring
Work History
On Site Property Manager , 08/2019 - Current
Aids Healthcare Foundation Pensacola, FL,
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Developed and executed plan to achieve and maintain 98% or better rate of occupancy
On Site Property Manager, 07/2013 - 08/2019
San Diego Housing Commission San Diego, CA,
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained sufficient number of units market-ready at all times.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Posted policies and rules in common areas for tenant review.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Boosted occupancy 98% by leveraging market knowledge and successful promotional strategies
Teacher Assistant, 08/2016 - 10/2017
Valley Health Berkeley Springs, WV,
  • Planned and implemented integrated lessons to meet national standards.
  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Completed daily reports, meal count sheets and attendance logs.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Worked with guest customers to understand needs and provide excellent service
Housekeeping Supervisor, 03/2014 - 04/2016
Capital Vacations Pompano Beach, FL,
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Created and implemented training programs to enhance employee performance.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Evaluated employee performance and developed improvement plans.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed laundry, including sorting, washing, drying and ironing.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.
  • Supervised 20 employees, training and performance monitoring.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Maintained controls over expenses and inventory for optimal budget tracking
Education
Associate of Arts: Child Development Associate, Expected in 08/2016
-
Hartnell College - Salinas, CA
GPA:
High School Diploma: , Expected in 06/2001
-
Alisal High School - Salinas, CA
GPA:

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Resume Overview

School Attended

  • Hartnell College
  • Alisal High School

Job Titles Held:

  • On Site Property Manager
  • On Site Property Manager
  • Teacher Assistant
  • Housekeeping Supervisor

Degrees

  • Associate of Arts
  • High School Diploma

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