I am currently a Master Behavior Detection Officer for the Department of Homeland Security / Transportation Security Administration and have held this position since May of 2008. I have ten years experience within TSA and have held temporary leadership positions for TSA and have previous supervisory experience as both a Sergeant and Lieutenant of Correctional Officers for the Texas Department of Criminal Justice. I currently hold a Secret Clearance for TSA.
OJT Monitor January 2007PAT
DHS/TSA Peer Appreciation & Thanks (PAT) 2007 Supply Procurement Officer DHS/TSA Peer Appreciation & Thanks (PAT) July 29, 2006 DHS/TSA Rick Husband Amarillo International Airport Transportation Security Officer of the Quarter (First Quarter 2006) DHS/TSA Peer Appreciation & Thanks (PAT) December 3, 2005 DHS/TSA OJT Assessor for OSARP Students Training (August 11, 2005) United States Government Five year service recognition certificate TDCJ-ID In-service; escape prevention, hostage situations, dealing with stress, staff morale 7th March 2002 TDCJ-ID In-service; offender property, offender work squad supervision, offender disciplinary offenses, employee rules of conduct 27th May 1999 TDCJ-ID Management, gangs, posttraumatic stress, use of force 27th January 1995 State of Texas Five and Ten year service recognition certificates.
Master Behavior Detection Officer January 2008 to CurrentDepartment of Homeland Security
Transportation Security Administration.
As a Master Behavior Detection Officer I routinely perform Screening Passengers by Observation Technique (SPOT) at the security checkpoint as well as other locations related to transportation security.
Some of my duties include but are not limited to: Perform passive observation and engage in casual interactions with the public to determine whether observed elevated behaviors indicate that the individual may be involved in harmful or criminal activities against transportation systems.
Determine baseline information which includes identifying the flight destinations, understanding the anticipated composition of travelers associated with the flights, behaviors to be expected and assessing deviations from such behaviors.
Assess multiple travelers simultaneously and use programmatic information to determine whether elevated suspicion exists that may indicate the potential for criminal or terrorist activity.
Exercise tact and diligence when communicating with individuals to avoid embarrassment to the traveling public and to TSA.
Address concerns and respond to inquiries with the appropriate level of detail for the individual(s) expressing the concern or making the inquiry.
Interact with individuals exhibiting specific behaviors, and analyze and assess individual behaviors in order to resolve the behaviors or referring the individual for additional screening or law enforcement resolution.
Resolution is obtained by listening effectively to the individual(s) during the casual interaction in order to gather necessary information.
Document identified behaviors as a basis for referral.
Complete referral reports in a professional manner following organizational guidelines using Microsoft Word and Excel templates.
Complete incident reports for all law enforcement referrals making sure to document the sequence of events, facts and actions taken.
Verbally articulate the reason(s) used to make decisions in order to justify actions taken when requested to do so by a superior.
Prepare and present training material over the SPOT program to airline and law enforcement personnel as part of a career plan.
This included a question and answer session in which supporting documentation and credible resources were cited to support the information presented.
Transportation Security Officer January 2002 to January 2008Department of Homeland Security
As a Transportation Security Officer my duties included but were not limited to: Operated screening equipment to identify dangerous objects in baggage, cargo or on passengers, and preventing those objects from being transported onto aircraft; Performed searches, to include hand-held metal detector and pat-down searches; Controlled terminal entry and exit points; Interacted with the public, gave directions and responded to inquiries; Maintained focus and awareness while working in a stressful environment which included noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
I was temporarily promoted on two separate occasions to the position of Lead Transportation Security Officer where some of my duties included but were not limited to: Supervised subordinate employees in conducting pre-board security screening of persons, their carry-on and checked baggage/cargo.
Oversaw screening checkpoint(s) in the absence of a supervisor to include equipment, personnel, scheduling and rotation of personnel in support of operational needs.
This occasionally consisted of changing strategies or tactics in order to meet those needs.
Participated in the development of new policies and procedures, and recommended changes in policy and procedures based on observation of work as required.
Prepared various types of communications such as morning briefings, checkpoint logs, reports, and documents that are specific to the work performed using Microsoft Word, Excel and PowerPoint.
Prepared and presented various training classes during shift briefings.
Developed incident information and reports for Law Enforcement Officers (LEOs) and superiors.
January 1992 to January 2002Lieutenant of Correctional Officers / Texas Department of Criminal Justice
Institutional Division / William P.
Unit & Nathanial 'Nat' Neal Unit During my career with the Texas Department of Criminal Justice - Institutional Division I supervised a large and complex variety of both male and female employees as well as offenders in various custody levels ranging from minimum custody female to maximum security psychiatric in-patient male offenders.
I held several positions in multiple departments and promoted to the rank of Lieutenant.
My duties as a Lieutenant included but were not limited to: Performed complex work supervising the care and custody of offenders.
Work involved scheduling, training, supervising staff, and maintaining order and discipline among offenders.
Functioned as shift supervisor; supervised, instructed, trained, and ensured the safety of assigned employees and offenders; scheduled employees work and time off; and assisted in formulating security and work procedures.
Conducted shift briefings where I would convey written technical information to subordinate staff in a manner that was easily understood.
This process was often accomplished by simply presenting the reasoning behind a required procedure.
Assigned officers to duty posts taking each officers capabilities and organizational needs into consideration prior to assignment and trained subordinate supervisors to conduct the same task as policy allowed.
Conducted continuous training over various topics such as report writing, defensive tactics, use of chemical agents, and officer safety.
Conducted investigations regarding offender and/or staff misconduct by interviewing witnesses, suspects, and other sources in order to gather necessary information for prosecution or dismissal of allegations.
Presented and trained subordinate staff to present oral presentations over various topics with supporting facts and documentation.
Performed annual performance evaluations of subordinate staff in order to produce and maintain a highly efficient and professional workforce by identifying and addressing any developmental needs observed.
Documented letters of recognition and other merit rewards to subordinate staff as policy allowed and trained subordinate supervisors to do the same.
Counseled subordinate staff on matters involving discipline or performance and used appropriate corrective actions to address any employee problems.
I also trained subordinate supervisors to perform these same actions as policy allowed.
Acted as a mediator to resolve conflict(s) that arose between officers and/or offenders.
Addressed any issue(s) immediately and took appropriate actions to prevent future conflicts of the same nature or conflicts that could be counter-productive to the agency.
Served as a Disciplinary Hearing Officer for offenders charged with disciplinary infractions and offenses graded as minor rule violations.
Served as a member of the Unit Classification Committee.
Responded to inquiries regarding policy, procedure, or decisions I had to make to superiors as required or upon request.
I had to verbally articulate in detail what justifications I used when making certain decisions such as those involving the use of force.
Responded to emergencies including searching for escaped offenders, officer(s) in need of assistance, offender fights both with and without weapons and used the minimum amount of force necessary to contain and control the situation to include the use of chemical agents and/or firearms.
Due to the nature of working inside a prison I was always prepared to adjust strategies or tactics in order to meet organizational needs and had to reallocate resources to support organizational operations in emergencies.
I trained my subordinate supervisors to apply this practice as well.
Completed and trained subordinate staff to complete detailed incident reports following organizational guidelines for all instances where force was used to gain compliance or any situation that required detailed reports.
These reports documented the sequence of events, facts and actions taken.
Participated in Serious Incident Review boards to determine what (if any) improvement(s) could be made to current policy or procedure to prevent future incidents of the same nature from reoccurring.
Amarillo College Criminal Justice Program IED Counter Terrorism Workshop (July 19, 2011) DHS IED Counterterrorism Workshop (July 7, 2011) JohnE. Reid and Associates The Reid Technique of Interviewing and Interrogation (April 12-14, 2011) Public Agency Training Council Kinesic Interview & Interrogation Phase I & II (February 8-12, 2010) DHS/TSA BDO of the Quarter (Second Quarter 2009) Amarillo College Criminal Justice Program State & Local Anti-Terrorism : May 19, 2009Amarillo College
Advanced Correctional Supervision 1, Amarillo College Amarillo Texas : 1998
High School Diploma : 1990Clarendon High School － Clarendon, Texas
Criminal Justice Program Human Trafficking #3270 (July 22, 2008) DHS/TSA Conflict Management Essentials Course DHS/TSA Individual Time Off Award (July 8, 2007) DHS/TSA Individual Cash Award (June 24, 2007) DHS/TSA Peer Appreciation & Thanks (PAT) April 13, 2007 DHS/TSA Individual Time Off Award (January 21, 2007) DHS/TSA Individual Cash Award (January 7, 2007) DHS/TSA Peer Appreciation & Thanks (PAT) January 5, 2007 DHS/TSA Bronze TIP (Threat Image Projection) Award AMA 2nd Quarter 2007
Lieutenant of Correctional Officers / Texas Department of Criminal Justice
Clarendon High School
Job Titles Held:
Master Behavior Detection Officer
Transportation Security Officer
Amarillo College Criminal Justice Program IED Counter Terrorism Workshop (July 19, 2011) DHS IED Counterterrorism Workshop (July 7, 2011) John E. Reid and Associates The Reid Technique of Interviewing and Interrogation (April 12-14, 2011) Public Agency Training Council Kinesic Interview & Interrogation Phase I & II (February 8-12, 2010) DHS/TSA BDO of the Quarter (Second Quarter 2009) Amarillo College Criminal Justice Program State & Local Anti-Terrorism : May 19, 2009 Advanced Correctional Supervision 1, Amarillo College Amarillo Texas : 1998 High School Diploma : 1990 Criminal Justice Program Human Trafficking #3270 (July 22, 2008) DHS/TSA Conflict Management Essentials Course DHS/TSA Individual Time Off Award (July 8, 2007) DHS/TSA Individual Cash Award (June 24, 2007) DHS/TSA Peer Appreciation & Thanks (PAT) April 13, 2007 DHS/TSA Individual Time Off Award (January 21, 2007) DHS/TSA Individual Cash Award (January 7, 2007) DHS/TSA Peer Appreciation & Thanks (PAT) January 5, 2007 DHS/TSA Bronze TIP (Threat Image Projection) Award AMA 2nd Quarter 2007
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