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AAIRO - Officer Manager Resume Example

Resume Score: 65%

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OFFICER MANAGER
Summary

Energetic management professional versed in business management, finance and sales. Emphasizes process improvement to increase profits and customer satisfaction.

Skills
  • Excellent verbal communication
  • Perform well in high-demand, fast-paced environments
  • creative problem resolving
  • computer proficient
  • Guest relations
  • Client satisfaction
  • Training staff
  • Problem resolving
Accomplishments

Customer Service 

  • Collaborated with stylist , and clients to ensure the delivery of efficient, high-quality service.
  • Consistently recognized by management for providing superior customer service.

Sales and Promotion

  • Planned and executed promotional events to market services to new clients.

Inventory 

  • Performed accurate monthly inventories of supplies and equipment.
Experience
AAIRO Southfield, MI Officer Manager 03/2000 to 01/2005

Interviewed, hired and trained new quality customer service representatives.Provided detailed monthly departmental reports and updates to senior management.Addressed negative customer feedback immediately.Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
Heidis Salon and Spa Sterling Heights, MI Management 01/1997 to 09/2000

Created repeat business by developing long-term relationships with regular customers.Handled guest complaints, maintaining a positive salon experience.Accountable for all staff development, budgeting and supply ordering.

Promoted and sold salon services and products.Educated guests on proper hair care.Briefed employees about the salon's success and announced monthly sales goals.
Education and Training
Associate of Arts: Business Management/Marketing 2014 Macomb Community College
Bachelor of Arts: Business 2014 Oakland Community College, Royal Oak, MI
Cosmetology 2010 Aveda Institute, Royal Oak, MI
Manicurist 1994 Warren Woods, Warren, MI
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Resume Overview

Companies Worked For:

  • AAIRO
  • Heidis Salon and Spa

School Attended

  • Macomb Community College
  • Oakland Community College
  • Aveda Institute
  • Warren Woods

Job Titles Held:

  • Officer Manager
  • Management

Degrees

  • Associate of Arts : Business Management/Marketing 2014
    Bachelor of Arts : Business 2014
    Cosmetology 2010
    Manicurist 1994

Where can I find a AAIRO Officer Manager resume example in Royal Oak, Michigan ?

This is an actual resume example of a Officer Manager who works in the Salon Management Industry. LiveCareer has 8026 Salon Management resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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