Multifaceted, efficient and reliable Administrative/Human Resources professional with experience supporting the HR, Finance and Operations teams in a start-up distribution center. Diversified skill sets including account management, accounting and finance, administrative support, associate and customer relations, human resources, interviewing and recruitment, orientation and on-boarding, payroll processing and record-keeping. Self-motivated team player with excellent communication, problem solving and decision making skills.
HR Policies and Procedures
Training and Development
Employment Law Knowledge
Report and Document Creation
Supervisor coaching and training
Confidential Records Management
Benefits and Compensation
Established company's first Administrative Professionals Committee. Increased office organization by developing more efficient filing system and customer database protocols. Implemented and executed vendor evaluation process.
Office Supervisor, 07/2013 to CurrentExel, Inc., Gymboree － Groveport, OHAddressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues. Advised top management on appropriate employee corrective actions. Created and managed more than 2000 confidential personnel records. Ran the weekly payroll process. Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments. Guided the startup and management of all HR and Administrative operations, systems and programs for a new location within the company. Supported 2500 employees at all levels, including executive leadership. Served as a link between management and employees by handling questions, interpreting and administering information and helping resolve work-related problems. Directed personnel, training and labor relations activities.
Administrative Assistant, 11/2012 to 12/2012Exel, Inc., TRU － Groveport, OH
Utilized Kronos database to track, monitor, and maintain employee payroll information and generate employee and payroll related reports for more than 1,200 associates.
Processed time-off requests, corrective actions, exceptions reports and absentee reports.
Resolved time keeping issues with supervisors, employees, administrative staff and staffing agency representatives.
Interacted with employees, supervisors, administrative staff and staffing agency representatives to resolve various issues and disputes.
Performed orientation related tasks including: creating employee identification numbers, assigning employee schedules and job assignments, inputting and updating new hire information, issuing employee timecards, etc.
50 or more associates per orientation).
Provided assistance with invoice tracking procedures.
Updated, tracked and maintained multiple call-off logs.
Issued payroll checks as well as employee incentives and rewards.
Administrative Assistant, 06/2010 to 07/2011Godman Guild Association － Columbus, OH
Performed, managed, and oversaw all department administrative functions.
Maintained master department calendar and managed special events.
Tracked and monitored program and department finances.
Setup, filed, maintained, and audited participant and program files.
Supervised department personnel and document processing.
Determined and managed program eligibility.
Interviewed job applicants and program participants.
Performed marketing and recruitment tasks (represented the organization at recruitment events, maintained updated distribution plans and coordinated marketing distributions, maintained up-to-date marketing materials).
Provide associate relations support and facilitate resolutions to associate related issues.
Ensure all processes are executed in accordance to company policies and governmental regulations.
Create and implement site specific HR/Administrative policies.
Collect and maintain HR/Administrative data for making recommendations to management.
Provide support in addressing issues with interpreting, training, and applying company policies and programs.
Manage hiring and orientation processes.
Perform orientation and on-boarding tasks including: creating employee identification numbers, assigning employee schedules, inputting new hire information, and issuing employee time cards.
Process associate payroll and resolve payroll related issues.
Partner with HR leadership to identify and effectively address the HR implications of changes that occur within the operation.
Assist in the management of staffing and associate relations related programs and processes.
Implement/manage training and development activities and monitor effectiveness.
Create presentations and training materials and conduct training sessions as necessary.
Contribute to change management efforts.
Manage the full range of HR information systems and processes.
Provide day-to-day coaching, development and performance management of the site's HR/Administrative team.
Provide day-to-day coaching and counseling of site management and supervisory teams.
Actively participate on the leadership team that manages operations within the site.
Represent the Exel HR/Administrative team with external customers such as staffing agencies and vendors.
Proficient in Kronos, Beeline, Oracle, Blackline, Markview and Microsoft Office.
Master's:Business Administration,March 2013Keller Graduate School － Columbus, OhioBusiness Administration