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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Overview

Transitioning Army veteran, college student, father, and husband with a wide array of office administrative experience seeking an entry-level position in the information technology field. Served 11 1/2 years in the U.S. Military with over 8 years' experience in office administration. Avid technology enthusiast that enjoys all aspects of the information technology field. Possess excellent communication skills. Highly proficient with helping others and solving complex problems. Supervisory experience including 8 years of supervising a group of 10 staff members. Skilled in purchasing, inventory management, budgeting, bookkeeping, customer service.

Qualifications
  • Visio
  • SharePoint 2010
  • Microsoft Office
  • Experienced with Visual Basic
  • Basic Foundation with C++
  • Basic Foundation with Java
  • Basic Foundation with Oracle
  • Business Continuity Planning
  • Client Relationship Management
  • TCP/IP protocols
  • Information security
  • GUI and tools
  • Strong analytical skills
  • Strong collaborative skills
  • Document management
  • Information Systems
  • Strong Communication Skills
  • Adobe Acrobat
Technical Skills
Accomplishments

Graduated Top 10% of class at the Basic Leadership Course, 2007


Graduated Top 10% of Class at the Human Resources Advanced Leadership Course, 2011


Spearheaded the development, troubleshooting, staff training, and employment of organizations in/out processing tool designed to automate and stream line the entry and existing procedures of all new and departing employees.


Efficiently managed, inventoried, and distributed property valued in access of $400,000 without loss


Successfully manifested and administratively deployed and redeployed a battalion of 800 Soldiers without issues; commended by organization leadership for an outstanding job well done.

Work Experience
2012 to Current
Office Operations Supervisor Pacific Asian Consortum In Employment (Pace) Los Angeles, CA,
  • Employee of the Month for August 2013 and April 2012 Generate positive results by streamlining business processes and reducing errors by.
  • Increase customer retention by.
  • by providing on excellent customer service Developed and deployed two high profile projects utilizing Microsoft Excel, InfoPath form, and SharePoint 2010 Human Resources Section Chief - HQ, 1-18th.
01/2010 to 11/2011
Human Resources Section Chief City Of Owatonna Mn Tempe, AZ,
  • Supervised and trained 6 new baristas, focusing on their customer service skills.
  • Increased sales by.
  • each quarter.
  • Coordinated with General Managers to introduce new products and increase sales.
03/2007 to 2009
Human Resources Specialist Arizona State University City, STATE,
  • Supervised and trained 6 new baristas, focusing on their customer service skills.
  • Increased sales by.
  • each quarter.
  • Coordinated with General Managers to introduce new products and increase sales.
11/2004 to 02/2007
Postal Operations Clerk 55th Postal Company, U.S. Army City, STATE, Germany
  • Supervised and trained 6 new baristas, focusing on their customer service skills.
  • Increased sales by.
  • each quarter.
  • Coordinated with General Managers to introduce new products and increase sales.
10/2003 to 12/2004
Administrative Specialist HQ, 11th Transportation BN, U.S. Army City, State,
  • Supervised and trained 6 new baristas, focusing on their customer service skills.
  • Increased sales by.
  • each quarter.
  • Coordinated with General Managers to introduce new products and increase sales.
Education and Training
Expected in 2016
Bachelor of Science: Computer Science
Trident University International - Cypress, CA
GPA: GPA: 4.0

4.0 GPA

Related Coursework in Database Systems I, Discrete Mathematics, Foundations of Computing and program Design, Business Ethics and Socials Issues in Computing, and Computer-Human Interaction.

Expected in 2011
Associate of Applied Science: Business
Columbia Southern University - Orange Beach, CA
GPA: GPA: 3.8

3.8 GPA

Related Coursework in Leadership, Introduction to Business, College Algebra, and Spanish I.

Awards
  • Dean's List, TUI (Third Award), Feb, May, Aug 2014 Sessions
  • Awarded Bronze Star Medal, 2011
  • Awarded Army Commendation Medal (3rd Award), 2006, 2007, and 2009
  • Awarded Army Achievement Medal (3rd Award), 2004, 2005, 2006
  • Selected by peers as Distinguished Leadership Awardee at advanced leadership development course for exceptional display of emulative leadership qualities, 2011
Skills

business processes, C++, excellent customer service, skills, fax machines, Human Resources, Java, Leadership, leadership development, Access, Microsoft Access, Microsoft Excel, Excel, Outlook, PowerPoint, Microsoft Office - Word, Microsoft Word, office equipment, Oracle, photocopiers, printers, Program Design, sales, scanners, Visio, Visual Basic, Writer, Typing: 55 WPM

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School Attended

  • Trident University International
  • Columbia Southern University

Job Titles Held:

  • Office Operations Supervisor
  • Human Resources Section Chief
  • Human Resources Specialist
  • Postal Operations Clerk
  • Administrative Specialist

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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