Livecareer-Resume

Office Operations Supervisor Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking and reliable Office Worker with strong ability in Customer service and Public Relations. Offering Courtesy and Professionalism . Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Data entry
  • CRM and office management software
  • File and data retrieval systems
  • Accounts payable and receivable
  • Inventory management
  • Report writing
  • MS Office
  • Problem resolution
  • Team building
  • First Aid/CPR
  • Administrative support
  • Supervision
  • Business operations
  • Relationship development
  • Planning and coordination
  • Operational improvement
  • Communications
  • Organization
  • Customer service
Education and Training
Window Rock High School Fort Defiance, AZ Expected in 05/1997 High School Diploma : - GPA :
Experience
Pacific Asian Consortum In Employment (Pace) - Office Operations Supervisor
Los Angeles, CA, 06/2020 - 10/2020
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Mentored new employees on job expectations and delivered constructive feedback to increase understanding of job duties.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Managed daily operations within Census office by supporting continuous delivery of excellent services and care.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
Hilton Worldwide - Cashier
Myrtle Beach, SC, 04/2018 - 07/2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted manager with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received payments for products and issued receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Increased sales by suggesting specific purchases to customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed numerous transactions per day with exceptional accuracy.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sales events, added new merchandise and rang up purchases.
Lineage Logistics - Office Clerk
Pomona, CA, 01/2010 - 05/2010
  • Cultivated relationships with public, patients and staff members using interpersonal communication skills.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Documented office procedures and processes for use by all administrative personnel.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Managed administrative activities for the office, including client communication, scanning documents and distribution of mail.
  • Complied with confidentiality regulations in handling customer information.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Maintained confidentiality regarding compensation, benefits and employee issues by handling confidential information and documentation with care.
  • Worked easily with Census office programs such as to carry out daily team clerical needs.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Transcribed documents and maintained 100% accuracy.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Transcribed documents using transcription equipment with high levels of initial accuracy.
  • Responded promptly to customer questions via email, reducing phone inquiries.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Implemented office efficiency improvements to streamline task delegation.
  • Answered multi-line telephone system and routed calls accordingly.
  • Delivered customer support and service experiences to promote more effective office environment.
Department Of Defense - Office Automation Clerk
Carlisle, PA, 02/2009 - 04/2009
  • Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
  • Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
  • Maintained database to deliver access to and easy navigation of important organizational documents.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Created professional memoranda, letters, meeting expected deadlines for distribution.
  • Supervised invoice creation and submission to enable prompt and efficient customer billing.
  • Responded promptly to customer questions via email.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Monitored office supply use and stock levels, placing replenishment orders as needed.
  • Proofread and typed correspondence to streamline business summary digestion by office automation clerk.
  • Documented office procedures and processes for use by all administrative personnel.
  • Supervised other office clerks and strategically delegated work assignments to meet office administrative needs.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Proofed patient health documents to keep all correspondence free of grammar errors.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Implemented office efficiency improvements to streamline task delegation.
  • Input patient health records and data into system using RPMS, adhering to all procedures to keep information private.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Window Rock High School
Job Titles Held:
  • Office Operations Supervisor
  • Cashier
  • Office Clerk
  • Office Automation Clerk
Degrees
  • High School Diploma

Similar Resume

View All
Office Operations Supervisor
Office Operations Supervisor
Office Operations Supervisor