Dedicated and focused Admission Counselor Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Facilitated working relationships with Admission Counselors and prospective students. Organized files, developed spreadsheets, and scanned documents. I am responsible for prepping applications for Admission Counselor's review and contacting prospective students to assist in any questions they may have regarding Elmira College. Obtain phone confirmation of attendance at admission programs for prospective students.
As Head Manager my responsibilities included management of thirteen student staff members, inputing data related to prospective student phone calls, evaluation of phone representative for quality assurance, and educated my team on new calling system.
Contacting junior and senior High School students by phone assisting them in making a decision to enroll in Elmira College. Answering any question they may have about applying or attending Elmira College.
Promoted to Manager position in September of 2012. Manager responsibilities included coordinate staff for phone unit and inputting data regarding statics on the night/week results.
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