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H&R Block - Office Manager/Tax Pro Resume Example

Resume Score: 80%

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OFFICE MANAGER/TAX PRO
Professional Summary
Hard-working, multi-tasking General Office Clerk with outstanding telephone, scheduling and documentation skills. Detail-oriented and driven General Office Clerk with expertise in problem solving and managing daily office functions.
Skills
  • Attention to detail
  • Quality assurance
  • Filing and data archiving
  • Attention to detail
Work History
12/2007 to 04/2015
Office Manager/Tax Pro H&R Block – Wilmington, DE


  •  Prepared taxes for old and new clients, made sure they received all the deductions available to them
  • Called clients to set up appointments, Called the bank when clients have issues with their Emerald Card   
  • Managed two offices, 14 tax pros and 6 CSP, entered employees time and set weekly schedules  
  • Resolved clients issues, spoke with IRS and Delaware Division of Revenue on behalf of the clients 
  • Went to different organizations conducting tax talk presentations.           
08/2008 to 11/2011
Site Associate/Manager Trainee OCE Business Services – Wilmington, DE & Phhiladelphia, PA
  •  Completed assistant manager training and received a certificate of completion
  • Answered calls from nurses, aids, and techs requesting items that the patient need
  • Wrote up sos/stats for the techs so they may pull and deliver the items to the patients
  • Updated customer service information sheets
  • Trained all new employees, covering the shifts when the manager and the assistant manager was out or unavailable.
  • Uploaded and printing out summation documents, pro-filing new document received from clients or court cases.  Copied, scanned, faxed and shredded.
  • Distributed mail, putt information packets together for mailing, running mail machine and loading postage on the machine
  • Packed and prepared mail for express mailing (fed-x, ups, express mail etc).
10/2005 to 07/2008
General Office Clerk Careers USA – Newark, DE
  • Copied, scanned, faxed and shredded material, distributed mail, put information packets together for mailing, ran mail machine and loaded postage on the machine.
  •  Packed and prepared mail for express mailing (fed-x, ups, express mail etc). Covered the front desk while the receptionist takes breaks and lunch.
Education
2004
Certification: Medical Billing
 At Home Professions - Ft Collins, CO
19*92
Certification: Data Enter
 PTC - Philadelphia, PA
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Resume Overview

Companies Worked For:

  • H&R Block
  • OCE Business Services
  • Careers USA

School Attended

  • At Home Professions
  • PTC

Job Titles Held:

  • Office Manager/Tax Pro
  • Site Associate/Manager Trainee
  • General Office Clerk

Degrees

  • Certification : Medical Billing
    Certification : Data Enter

Where can I find a H&R Block Office Manager/Tax Pro resume example in Wilmington, Delaware ?

This is an actual resume example of a Office Manager/Tax Pro who works in the Office Assistants Industry. LiveCareer has 151593 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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