Clinical Manager with a track record of managing personnel, finances, facility operations with 15 years hands-on experience in fast paced healthcare environments while providing the highest quality care. Accountable and responsible with a strong focus on patient wellness.
Advised customers about appropriate lab tests; collected specimens; managed accounts receivable/payable; monthly sales reports; created/maintained pricing spreadsheets; developed customized test panels; developed, wrote and ensured compliance of SOPs; wrote articles for media, ordered supplies; organized wellness events; developed business partnerships and relationships; supervised staff compliance with OSHA, FDA, DOT and CLIA guidelines; ensured superior customer service issues.Provided a high level of product and leadership support to representatives and clients. Resolved customer questions, issues and complaints, set up and managed DOT consortiums,
I started out in 1999 as a diener, assisting with autopsies and collecting evidence for the hospital and coroner's office. I performed my duties as a diener for ten years while working in other departments. I worked as a histology aide accessioning and preparing specimens for gross dissection, prepared reagents and stains of slides for pathology review, cut and stained frozen sections for immediate pathological review. I was asked to go to work in the patient service center as a phlebotomist and worked there for two years, then went to work as a blood bank tech in the blood bank, interviewing donors, performing phlebotomy, maintained accurate records, processed whole blood units into components, prepared plasma shipments, and help with training of new employees
BA in Health Science (Biology, Nursing, Chemistry)
Sioux Falls Regional Blood Bank, 2000-present
Classroom Aide, John Harris Elementary, 1996-1997
First Impressions Volunteer, Ransom Church, 2012-2013
Connections Volunteer, Ransom Church, 2013-present
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