20 plus years of experience in the Transportation and Logistics Industry. Motivated Import Manager successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving, analytical and interpersonal skills.
Import and Exports
US Customs and Border Protection rules and Regulation
Warehouse and manufacturing operations
Quality management systems knowledge
CFS Logistics / Philadelphia Truck LinesOffice Manager/Import Manager | Charlotte, North Carolina, United States | June 1998 - June 2017
Manage the Daily Operations of the office and oversee the Import and Export cargo documentation and finalize all shipments
Supervise all Office Personnel anddistribute the work loadto expeditein the most cost-effective and efficient way.
Scheduled all incoming loads and processed paperwork for unloading, communicated with the warehouse to unloaded Trailers/Containers in the order of urgency or expected ETA.
Deal directly with US Customs and BorderProtection on all Customs Exam Cargo and General Order Cargo
Create Bill of Lading for Deliveries and finalize invoices to send to the Billing Department
Communicate with dispatchers, warehouses and customers regarding outgoing orders.
Prepare documents for shipment claims submissions.
Generate rate quotes for Trucking, Warehousing and Special Projects.
Manage Long Term and Short Term Storage, Maintain spreadsheets for incoming and outgoing shipments, inventory control andbill the cargo based on monthly and weekly rates.
Trained incoming Employees on Office Procedures and how to use the programs for Trucking, Billing, Imports and Exports.
Proficient with Cargo Manager Database, Crown, Quick Books, Excel, and various other Logistical Software.
Ability to Dispatch and coordinate routes for 53ft Trailers and Box Trucks, schedule delivery times and appointments in the most cost-effective and efficient way as well as submit Proof of Deliveries to customers.
Excellent Customer Relation skills, very knowledgeable in the LogisticsField, ability to conduct face-to-face sales calls with a high percentage of creating new accounts.
Knowledge of D.O.T Compliance, can audit Drivers Logs, Trip Reports and DVIR\'s.
High School DiplomaWest Mecklenburg HighCharlotte, NC | 1995
Two years General/Sociology StudiesUniversity of North Carolina at CharlotteCharlotte, NC