office manager resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

  • CRM and Office Management Software
  • Budgetary Planning
  • Verbal and Written Communication
  • Work Planning and Prioritization
  • Scheduling and Coordinating
  • Administration and Reporting
  • Complex Problem Solving
  • Revenue Forecasting
  • Managing Operations and Efficiency
  • Goal Setting
  • Budget Management
  • Documentation and Reporting
  • Scheduling and Calendar Management
  • Expense Reporting
  • Proposal Writing
  • Report Writing
  • Data Entry
  • Invoicing and Billing
  • Accounts Payable and Receivable
  • Customer Relations
  • Payroll Liability and Deductions
  • Bill Payment and Recordkeeping
  • Proactive and Self-Motivated
  • Financial Recordkeeping
  • Time Management
  • QuickBooks
  • Financial Calculation and Analysis
  • Record Reconciliation
  • Creative Problem Solving
  • Precision and Accuracy
  • Bank Statement Reconciliation
  • Attention to Detail
  • Fiscal Budgeting Knowledge
  • Accounting and Bookkeeping
  • A/P and A/R
  • Inventory Management
  • Word Processing
  • Vendor Record Management
  • Microsoft Office
  • Expense Reports
  • Loan and Account Monitoring
  • Strong Organizational Skills
  • Ease with Computers and Technology
  • Task Prioritization
  • Judgment and Decision Making
  • Professional and Courteous
  • Microsoft Office Suite
  • Multitasking and Time Management
  • Meticulous Attention to Detail
  • Administering Payroll
  • Filing Experience
  • Meeting Note Taking
  • Calendar Management
  • Highly Efficient and Productive
  • Clear Communication
  • Writing and Editing
  • Fast Learner
01/2020 to Current
Office Manager Garmin International, Inc. Washington, DC,
  • Managed office budget to handle inventory, postage and vendor services.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Produced thorough, accurate and timely reports of project activities.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
  • Reconciled vendor statements to assist in monthly closings.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Prepared and processed payrolls.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Monitored loans and accounts payable to confirm payments are current.
  • Reconciled or entered report discrepancies found in financial records.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Managed multiple calendars and contacts using computer software.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
01/2020 to Current
Digital Marketing Specialist Moz Salina, KS,
  • Improved advertising initiatives by executing social media and digital marketing campaigns.
  • Created and implemented inbound marketing strategies to generate more organic traffic and leads for clients.
  • Determined monthly email marketing schedules based on previous campaign performance and market trends.
  • Developed marketing packages involving web design, remarketing campaigns, key phrase packages and new media advertising campaigns to increase search engine optimization for clients.
  • Implemented sustainable strategies to grow quality traffic to brand-specific client websites.
  • Assisted in setting up or optimizing analytics tools for tracking visitors' behaviors.
  • Optimized website exposure by analyzing
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Managed search engine accounts for clients and implemented multiple marketing services across platforms while growing client accounts.
10/2007 to 05/2019
Marketing and Advertising Manager Windsor Estates City, State,
  • Maintained advertising calendar to keep projects on task and meet deadlines.
  • Established and enforced sales goals to boost team success.
  • Developed presentations and other materials to illustrate campaign performance for use in management meetings.
  • Wrote strong advertising copy for use in newspaper and website advertising.
  • Trained and mentored newly hired employees to provide better grasp of job responsibilities and expectations.
  • Communicated with sales department and account executives to update account information.
  • Represented company at conferences, trade shows and customer locations, answering questions about corporate products and services.
  • Gathered and evaluated promotional data to improve future planning.
  • Developed and implemented strategic sales and branding strategies to drive product growth.
  • Created promotions campaigns that drove strategic initiatives and raised awareness of new products.
  • Developed attractive and engaging print and digital ads.
  • Maximized employee retention by creating positive work environment.
  • Collaborated with marketing staff to develop strategic advertising plans focused on specific customer or market areas.
  • Executed and created strategic sales plans to expand customer base and extend global reach.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Prospected for new business using databases and other strategies to generate sales.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Prepared sales production reports for senior management.
  • Tracked monthly sales to generate reports for business development planning.
  • Developed and implemented new sales strategies to update product lines.
  • Achieved company growth and brand development through market expansion and sales.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Developed attractive and engaging print and digital ads.
  • Led [Timeframe] meetings to address issues and deliver recommendations for effective resolution.
  • Managed group of [Number] professionals, including advertising, graphic design and sales representatives.
  • Led strategic development of online and traditional advertising plans.
  • Attracted clients, negotiated contracts and closed deals through sales strategies and personable demeanor.
  • Employed vast knowledge of [Area of expertise] to create pitches and refine marketing techniques.
  • Reviewed revenue and expense forecasts to determine accurate budgets.
  • Supported sales team members to drive growth and development.
  • Resolved customer complaints regarding sales and service.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Determined price schedules and discount rates.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Coached, developed and motivated team to achieve revenue goals.
  • Prepared budgets and approved budget expenditures.
  • Created staff teams based on employee strengths and made adjustments to promote overall productivity.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Assisted personnel with day-to-day marketing tasks and coordinating activities.
  • Interviewed and hired talented individuals to add value to marketing team.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Supervised creation of marketing materials and collateral.
Education and Training
Expected in 05/2002
Bachelor of Science: Environmental Science
UW River Falls - River Falls, WI,

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Resume Overview

School Attended

  • UW River Falls

Job Titles Held:

  • Office Manager
  • Digital Marketing Specialist
  • Marketing and Advertising Manager


  • Bachelor of Science

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