LiveCareer-Resume

office manager resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Skills
  • CRM and Office Management Software
  • Budgetary Planning
  • Verbal and Written Communication
  • Work Planning and Prioritization
  • Scheduling and Coordinating
  • Administration and Reporting
  • Complex Problem Solving
  • Revenue Forecasting
  • Managing Operations and Efficiency
  • Goal Setting
  • Budget Management
  • Documentation and Reporting
  • Scheduling and Calendar Management
  • Expense Reporting
  • Proposal Writing
  • Report Writing
  • Data Entry
  • Invoicing and Billing
  • Accounts Payable and Receivable
  • Customer Relations
  • Payroll Liability and Deductions
  • Bill Payment and Recordkeeping
  • Proactive and Self-Motivated
  • Financial Recordkeeping
  • Time Management
  • QuickBooks
  • Financial Calculation and Analysis
  • Record Reconciliation
  • Creative Problem Solving
  • Precision and Accuracy
  • Bank Statement Reconciliation
  • Attention to Detail
  • Fiscal Budgeting Knowledge
  • Accounting and Bookkeeping
  • A/P and A/R
  • Inventory Management
  • Word Processing
  • Vendor Record Management
  • Microsoft Office
  • Expense Reports
  • Loan and Account Monitoring
  • Strong Organizational Skills
  • Ease with Computers and Technology
  • Task Prioritization
  • Judgment and Decision Making
  • Professional and Courteous
  • Microsoft Office Suite
  • Multitasking and Time Management
  • Meticulous Attention to Detail
  • Administering Payroll
  • Filing Experience
  • Meeting Note Taking
  • Calendar Management
  • Highly Efficient and Productive
  • Clear Communication
  • Writing and Editing
  • Fast Learner
Experience
01/2020 to Current
Office Manager Garmin International, Inc. Washington, DC,
  • Managed office budget to handle inventory, postage and vendor services.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Produced thorough, accurate and timely reports of project activities.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
  • Reconciled vendor statements to assist in monthly closings.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Prepared and processed payrolls.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Monitored loans and accounts payable to confirm payments are current.
  • Reconciled or entered report discrepancies found in financial records.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Managed multiple calendars and contacts using computer software.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
01/2020 to Current
Digital Marketing Specialist Moz Salina, KS,
  • Improved advertising initiatives by executing social media and digital marketing campaigns.
  • Created and implemented inbound marketing strategies to generate more organic traffic and leads for clients.
  • Determined monthly email marketing schedules based on previous campaign performance and market trends.
  • Developed marketing packages involving web design, remarketing campaigns, key phrase packages and new media advertising campaigns to increase search engine optimization for clients.
  • Implemented sustainable strategies to grow quality traffic to brand-specific client websites.
  • Assisted in setting up or optimizing analytics tools for tracking visitors' behaviors.
  • Optimized website exposure by analyzing
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Managed search engine accounts for clients and implemented multiple marketing services across platforms while growing client accounts.
10/2007 to 05/2019
Marketing and Advertising Manager Windsor Estates City, State,
  • Maintained advertising calendar to keep projects on task and meet deadlines.
  • Established and enforced sales goals to boost team success.
  • Developed presentations and other materials to illustrate campaign performance for use in management meetings.
  • Wrote strong advertising copy for use in newspaper and website advertising.
  • Trained and mentored newly hired employees to provide better grasp of job responsibilities and expectations.
  • Communicated with sales department and account executives to update account information.
  • Represented company at conferences, trade shows and customer locations, answering questions about corporate products and services.
  • Gathered and evaluated promotional data to improve future planning.
  • Developed and implemented strategic sales and branding strategies to drive product growth.
  • Created promotions campaigns that drove strategic initiatives and raised awareness of new products.
  • Developed attractive and engaging print and digital ads.
  • Maximized employee retention by creating positive work environment.
  • Collaborated with marketing staff to develop strategic advertising plans focused on specific customer or market areas.
  • Executed and created strategic sales plans to expand customer base and extend global reach.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Prospected for new business using databases and other strategies to generate sales.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Prepared sales production reports for senior management.
  • Tracked monthly sales to generate reports for business development planning.
  • Developed and implemented new sales strategies to update product lines.
  • Achieved company growth and brand development through market expansion and sales.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Developed attractive and engaging print and digital ads.
  • Led [Timeframe] meetings to address issues and deliver recommendations for effective resolution.
  • Managed group of [Number] professionals, including advertising, graphic design and sales representatives.
  • Led strategic development of online and traditional advertising plans.
  • Attracted clients, negotiated contracts and closed deals through sales strategies and personable demeanor.
  • Employed vast knowledge of [Area of expertise] to create pitches and refine marketing techniques.
  • Reviewed revenue and expense forecasts to determine accurate budgets.
  • Supported sales team members to drive growth and development.
  • Resolved customer complaints regarding sales and service.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Determined price schedules and discount rates.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Coached, developed and motivated team to achieve revenue goals.
  • Prepared budgets and approved budget expenditures.
  • Created staff teams based on employee strengths and made adjustments to promote overall productivity.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Assisted personnel with day-to-day marketing tasks and coordinating activities.
  • Interviewed and hired talented individuals to add value to marketing team.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Supervised creation of marketing materials and collateral.
Education and Training
Expected in 05/2002
Bachelor of Science: Environmental Science
UW River Falls - River Falls, WI,
GPA:

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Resume Overview

School Attended

  • UW River Falls

Job Titles Held:

  • Office Manager
  • Digital Marketing Specialist
  • Marketing and Advertising Manager

Degrees

  • Bachelor of Science

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