Office Manager January 2009 to September 2015Linda J
Work the front office scheduling patients Filing insurance claims and entering information into chart Billing out statements each month, Answering multi-line phone.
Order supplies for the office Call insurance companies to get information on patients as to their benefits and what percentage is covered.
Input all information into computer regarding patients' history, benefit information, and insurance information.
Input all procedures conducted in the office and hand a walk out statement to the patients.
Help patients fill out medical history forms.
Handle all incoming and outgoing mail.
Protect patient information in accordance with HIPAA regulations Husband was on military recall assignment in TX.
Office Manager June 2007 to September 2007SDS International － Fredericksburg, VA
Greeted Customers and guests, reviewed identification, and signed them into the facility Answered multi-phone lines, prepared all outgoing mail Conducted inventory of supplies and placed orders for items needed Prepared paychecks for delivery to our other offices Inputted new and updated data into the computer and retrieve information as needed for ad hoc reports.
Established and maintained files for receptionist area and developed a continuity book.
Retrieved and inputted resumes using Filemaker Pro and reviewed resumes to determine suitability for positions within the company.
Prepared employment letters for potential candidates requesting updated information.
Assisted the Human Resource staff with preparing new hire packages and exit interview packages, and making file folders for new hire's and processing their paperwork.
Office Administrator/Staffing Supervisor September 2005 to April 2006Kelly Services － Fredericksburg, VA
Opened and prepared the office for employees and applicants looking for employment.
Answered a multi-line telephone.
Maintained files, records, and logs of transactions.
Interacted with customers (employers) when candidates for employment were located for possible placement.
Conducted follow-up telephone calls ensuring the employee arrived at the place of employment and retrieved information about any concerns the employer or employee may have.
Conducted computerized testing for typing, ten key, accounting, and computer skills for speed and accuracy.
Conducted background checks of potential employees.
Scheduled drug testing for potential employees.
Entered pay information for all employees.
Researched, ordered, and purchased office supplies.
Supervisor March 2001 to April 2005Collegiate Funding Services CFS － Fredericksburg, VA
Supervised 20 employees.
Maintained a database for the Outbound Mailroom and Application Quality Control Department.
Ensured that all documents being optically scanned were properly named, filed, and stored in a locked safe.
Ensured all Federal and Private Education Loans were properly prepared and printed in a timely manner after receipt.
Developed and maintained capacity models for work progress.
Maintained an inventory of supplies and ordered when needed.
Ensured that mail was delivered to the different departments and that outgoing mail was picked up on time for delivery.
Coordinated with FedEx for the pickup of outgoing mail and receiving of incoming mail.
Shipped out approximately 900-1800 packages daily.
Ensured that the approximate 8000 daily letters for educational loans were printed and folded on the Inserter machine and mailed out in a timely manner.
Prepared employee evaluations, progress reports, and disciplinary reports of employees under my supervision.
Prepared mailroom department standard operating procedures and assisted with preparation of a disaster recovery plan.
Coordinated the move of the Application Quality Control and Mailroom Section from VA to Jackson, MS.
H.S. Diploma : 1981North Mason High School
Lifepoint Church Host Director for Ushers, Greeters, Parking and First Time Guest
Lifepoint Church Community Partners Director
Love working on Crafts
Volunteering within the community
*In early 1990's I worked part time for American Greetings in San Francisco CA.
Interests Lifepoint Church Host Director for Ushers, Greeters, Parking and First Time Guest Lifepoint Church Community Partners Director Love working on Crafts Volunteering within the community Additional Information In early 1990's I worked part time for American Greetings in San Francisco CA.
10-Key, ten key, accounting, ad, benefits, Billing, book, Customer Service, Data Entry, database, delivery, disaster recovery, Filemaker Pro, Filing, forms, front office, HIPAA regulations, Human Resource, insurance, inventory, Inventory Control, letters, Listening, Microsoft Excel, mail, office, Microsoft Word, multi-phone lines, multi-line telephone, Strong Organizational Skills, policies, progress, Quality Control, receiving, receptionist, scheduling, supervision, team player, telephone, phone, typing