A diligent and detailed oriented professional with extensive knowledge of all office administration functions in various industries and capacities. A proactive leader offering broad experience in process improvement, quality and people management.Demonstrates solid business knowledge and propensity to initiate positive changes. Capitalizes on strong business acumen with outstanding organizational and multi-tasking skills . Establishes well develop communications and presentation skills through generation of in depth reports and proposals and successful contract negotiations, Works well on multiple projects under tight deadlines without compromising quality and comfortably responds in stressful situations.Consistently ensures high level of customer satisfaction in fast paced deadline driven environments. Trusted advisor, liaison and assistant
Microsoft Office: Word, Excel, Access, Power point,
Delphi Reservation, Property Management System, SMART Database systems,
UltiPro HRIS and Payroll systems, QuickBooks, PeopleSoft
Operating personal PC, fax machines, copier, 10-key, and other office equipment and machines
Planned travel arrangements for 20 executives and staff.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Handled all media and public relations inquiries.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
Maintained an up-to-date department organizational chart.
Dispersed incoming mail to correct recipients throughout the office.
Supplied key cards and building access to employees and visitors.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Facilitated working relationships with co-tenants and building management.
Created PowerPoint presentations used for business development.
Posted open positions on company and social media websites.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Created weekly and monthly reports and presentations.
Managed the day-to-day calendar for the company's senior director.
Properly routed agreements, contracts and invoices through the signature process.
Received and distributed faxes and mail in a timely manner.
Received and screened a high volume of internal and external communications, including email and mail.
Maintained and reserved the executive conference room calendar.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Managed daily office operations and maintenance of equipment.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Provided administrative support such as filing, typing and office coordination.
Typed daily inspection reports and uploaded reports daily to the company server.
Provided administrative services to various manufacturer programs
Maintained weekly PO log, coding daily and weekly invoices Responsible for contacting future students to confirm start dates for all programs
Coordinated/Facilitated orientations for various Manufacturer Technician Programs
Responsible for entering student information in Student database
Assisted students with resume preparation, and interviewing skills workshops
Processed motor vehicle reports and background checks for current/future students
Coordinated/facilitated graduations for various Manufacturer Technician Training programs
Managed and coordinating housing for students: such as submitting and managing lease agreements receiving/posting deposits & monthly rent payments, roommate assignments coordinating maintenance repairs, and providing all administrative support to the coordinators regionally
Responsible for tracking/entering drug test results for all Manufacturer students
Responsible for weekly MSAT start and graduation reports
Responsible for making travel arrangements for Technical/Sales Instructors
Responsible for writing and updating all local Support Services SOP
Assisted Technical Instructors with creating workbooks for Technical training classes
Responsible for printing certificate of completions for graduation ceremonies
Assisted Technical Instructors with entering MB Technicians/students information in Sum total/Learning & Performance tracking system
Ensured that the programs ran smooth by planning and managing all phases of logistics such as catering, class material, and that space for all events were successfully established.
Provided case management for clients participating in federal funded programs
Assisted clients with the development of individual/family employment plans
Determined eligibility for federal funded programs
Facilitated weekly job readiness workshops .i.e., resume writing, interviewing skills, dress for success, and job search techniques
Job developed with businesses in the community for job placements of clients
Interviewed potential clients/customers for employers
Conducted intake for clients participating in the WIA, Welfare to Work, and Choices federal funded programs
Facilitated weekly life skills workshops
Assisted with other front line functions in the workforce center
Counseled clients regarding obtaining employment to promote self sufficiency
Administered pre-employment assessments for clients/customers
Administered Career Assessment testing for clients/customers.
Port Arthur Independent School District
Accounts receivables/payables, acquisitions, administrative, administrative support, clerical, secretarial, managing, supervising, record keeping, customer service,travel arrangements, typing, workshops
organizing, policies, processes, coding, Property management, Database management, Delphi, fax machines, filing, equipment, copier
HRIS, HR, recruiting, Payroll, PeopleSoft, inventory, logistics, Sales,
Microsoft Office Suite (Access, Excel, Word, Outlook , Power point)
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