Office Manager/Executive Assistant Resume Example
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OFFICE MANAGER/EXECUTIVE ASSISTANT
Summary
Multitasking office manager with executive-level administrative management and financial, business and operational leadership expertise of over 20 years. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives which minimize labor, increase productivity and maintain quality in all aspects of administrative support.
Skills
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Experience
DatameerNew York , NYOffice Manager/Executive Assistant10/2015 to Current
- Supervised 2 CPA offices with 40 employees, consistently cultivating productive and positive work atmosphere.
- Saved costs by soliciting vendor quotes to determine optimal material purchase pricing.
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
- Managed office inventory and placed new supply orders.
- Planned and executed successful corporate meetings, lunches and special events for groups of up to 100
- Wrote professional business correspondence.
- Generated financial reports for management review.
- Directed administrative professionals to meet team needs in fast-paced environment.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Planned for major business changes, including system conversions and office moves.
- Increased office organization by developing more efficient filing system and customer database protocols.
- Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
- Managed daily operations within CPA office by supporting continuous delivery of excellent services and care.
- Performed billing, collection and reporting functions
- Developed and administered department budgets.
- Coordinated logistics for corporate events.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
SmugmugSan Francisco , CAOffice Manager01/2001 to 12/2013
- Saved costs by soliciting vendor quotes to determine optimal material purchase pricing.
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
- Handled all scheduling and managed timely and effective allocation of resources and calendars.
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
- Wrote professional business correspondence.
- Generated financial reports for management review.
- Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Elevated customer satisfaction ratings by resolving client and case issues efficiently.
- Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
- Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
DatameerBoston , MAOffice Manager/Executive Assistant01/1997 to 01/2000
- Supervised office with 65 employees, consistently cultivating productive and positive work atmosphere.
- Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Instituted and built dynamic team of astute and successful administrative professionals which supported all corporate growth and productivity objectives.
- Updated employee paperwork and records.
- Conducted quarterly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
- Coordinated logistics for corporate events.
- Managed office inventory by maintaining documentation of stock.
- Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, and interpret information for daily report generation.
- Developed and administered department budgets.
- Created training program for new office employees
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
- Collaborated closely with CEO to effectively smooth and improve office operations.
- Interviewed, onboarded, developed and oversaw daily activities of 15clerical and administrative office personnel.
Education and Training
Bachelor of Science:AccountingColorado State University, City, State
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Resume Overview
School Attended
- Colorado State University
Job Titles Held:
- Office Manager/Executive Assistant
- Office Manager
Degrees
- Bachelor of Science : Accounting
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