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Office Manager Resume Example

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OFFICE MANAGER
Core Qualifications
  • Expertise
  • Analyze data
  • Open source research
  • Intelligence knowledge
  • Community engagement
  • Manage large caseloads
  • Record management
  • Identify Efficiencies
  • Supervise & train staffs
  • Teamwork with key stakeholders
  • Compile reports & statistics
Experience
Office Manager
January 2014 to CurrentCompany Name － City, State
Administrative Assistant
January 2013 to January 2014Company Name
  • Intake, screen, process, and forward citizen complaint to appropriate department
  • Prepare, manage, review, and closeout internal investigation complaints
  • Redesigned and manage data spreadsheet for statistical and reporting purposes
  • Participate in monthly training provided by the Washington State Criminal Justice Training Commission
  • Coordinate community outreach events with the Director
  • Serve as the Office's Mediation Program Coordinator. Tasked with coordinating trainings and meetings, communicating with mediators, citizens, and law enforcement personnel, and the tracking Mediation performance.
  • Assist the Director with research, annual and quarterly reports, memorandum preparation, and revision of applicable policies, laws, and procedures related to the duties of the Office
  • Maintain a productive relationship with elected officials, King County employees, members of the King County Sheriff's Office, Alternative Dispute Resolution Center, and the public
  • Consult with civil rights organizations for potentials community outreach events
  • Make extensive improvements in enhancing and establishing clear cut goals for the office Professional Experience (continued)
Data Support Assistant
January 2012 to January 2013Company Name － City, State
  • Independently coordinated community services sites and theft awareness class with other division and departments
  • Created, manipulated, organized, and analyzed monthly/ weekly/ and daily data analysis and theft class data for reporting purposes
  • Communicated effectively with judges, attorneys, probation officers, clients, and sub-contractors
  • Planned, developed, and problem solved future community services sites daily with sub-contractors
  • Responsible for promoting community participation in current programs and activities
  • Monitored compliance of sub-contractors and delegate defendants to appropriate program
  • Assisted judges, law and probation departments with special projects as needed Supervisor Role: supervised data support staff of 2 for data collection and report compilation
  • Provided new and current data intern training and supervision
  • Provided training on the Municipal Court Information System (MCIS) database and Excel pivot tables
  • Supervised in-court data collection and case dispositions
  • Ensure proper verification were sent to disability sites
  • Assigned and supervised special projects assigned
  • Reviewed data collections and compiled reports based on defendant's information through database system
  • Extracted and entered statistical and demographic information using Excel pivot tables
  • Assisted defendant's and clients with resources (housing, education, health, food) Supervisor Role: supervised data support staff of 4 for data collection and report compilation
  • Provided new and current data intern training and supervision
  • Provided training on the Municipal Court Information System (MCIS) database and Excel pivot tables
  • Supervised in-court data collection and case dispositions
  • Ensure proper verification were sent to disability sites
  • Assigned and supervised special projects assigned
Education
Certificate : Forensic Science, 2013Seattle University － City, State, USSeattle University| Seattle, WA Hilbert College| Hamburg, NY Certificate, Crime Analysis Bachelors, Forensic Science 2013 2010
Masters : Criminal Justice, 2012Seattle University － City, State, USSeattle University| Seattle, WA Hilbert College| Hamburg, NY Masters, Criminal Justice Associates, Criminal Justice 2012 2009
Professional Affiliations
King County Superior Court: Juvenile Diversion Program
Accomplishments
Maintain a productive relationship with elected officials, King County employees, members of the King County Sheriff's Office, Alternative Dispute Resolution Center, and the public
Certifications
Project Management Professional Cyber Threat Forensic Investigator (CTFI) Board Certified, McAfee Institute, pending Certified Cyber Intelligence Professional (CCIP), McAfee Institute Certificate, Crime Analysis Bachelors, Forensic Science Association of Certified Fraud Examiners
Skills
Training, Forensic, Clients, Collection, Data Collection, Data Support, Database, Disability, Excel, Mcis, Municipal, Pivot Tables, Office Manager, Administrative Assistant, Community Outreach, Class, Comprehensive Large Array Data Stewardship System, Data Analysis, Defendants, Marketing Analysis, Collections, Compiled Reports, Credit, Associate, Community Engagement, Compile Reports, Internal Investigations, Open Source, Project Management, Statistics
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Resume Overview

School Attended

  • Seattle University

Job Titles Held:

  • Office Manager
  • Administrative Assistant
  • Data Support Assistant

Degrees

  • Certificate : Forensic Science , 2013
    Masters : Criminal Justice , 2012

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