Clerical/Certified Medical Assistant who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Operate office machines, such as photocopiers and scanners, facsimile machines,voice mail systems and personal computerMade copies, sent faxes and handled all incoming and outgoing correspondence.Cooperated with People's Health and private insurance providers to resolve billing issues. Answer telephones, direct calls and take messages. Mail bills, contracts, policies, invoices, or checks.
Maintained electronic and paper files.Received and distributed faxes and mail in a timely manner. Acquired vitals and maintained a clean work environment. Assist doctor/nurse practitioner with minor surgeries and procedures. Direct contact with patients and insurance companies.
Stuffed envelopes, stamped mailed and sorted mail using a sorting machine. Assist with loading mail trucks to be delivered to post office.
Answer telephones, direct calls and take messages.Type, copy, sort, and file records of binders and quotes as well as policies. Complete and mail bills, policies and invoices. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers. Proofread data and other information, such as policies and binders.Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.
Academic Achievement Award Medical Assistant coursework
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