Energetic Office Assistant with 4 years experience in Management, Office Assistant and Customer Service roles. Organized and professional.
Promoted to Department Manager after 12months of employment. Administration
Thoroughly investigated past due invoices and minimized number of unpaid accounts.Recorded and filed patient data and medical records.Scheduled patient appointments.Completed registration quickly and cordially for all new patients.Accurately entered procedure codes, diagnosis codes and patient information into billing software.Confirmed patient information, collected copays and verified insurance.Completed appeals and filed and submitted claims.Posted charges, payments and adjustments.Applied payments, adjustments and denials into medical manager system.
Operated a cash register to process cash, check and credit card transactions.Replenished floor stock and processed shipments to ensure product availability for customers.Answered customers' questions and addressed problems and complaints in person and via phone.Kept the showroom clean and maintained neat, orderly product displays.Offered direction and gave constructive feedback to motivate team members.Built and maintained effective relationships with peers and upper management.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Trained staff to deliver outstanding customer service.
Assisted with Patient care, Maintained the front desk and reception area in a neat and organized fashion.Managed incoming and outgoing calls for busy medical office.Scheduled and confirmed appointments for entire management team.Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
3.8 GPA, Prefect Attendance, Graduate High Honors.
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