Experience in instituting and conducting all phases of office procedures, organizing and coordinating projects for maximum efficiency. Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets, and quality work. Ability to work independently and institute creative improvements which allow better management work flow. Progressive development of excellent interpersonal communication skills. 30 plus years in the medical professional and related fields. Repersentative and liasion for Beech Street Corporation, conducting seminars to doctors and staff versed in research and analysis. Seeking a position to develop and implement new and innovative health care improvement processes and admission procedures.
Staffing management ability
Proven patience and self-discipline
Motivation techniques specialist
Confident public speaker
Personal and professional integrity
Claims analysis and review specialist
Cultural awareness and sensitivity
Critical thinking proficiency
Relationship and team building
Sound decision making
Staff training and development
Office Manager and Personal Assistant to Doctor August 1968 to October 1999Robert H. Brown, M.D. － Atlanta, Georgia
Knowledgeable of computer systems, with Microsoft Office, Word Perfect, Excel, Quickbook Pro 2001 Accounting Software and other office equipment to prepare a wide variety of correspondence, technical reports and other documents and type 60 WPM.
Performed bookkeeping duties, including accounts receivable, accounts payable, balance and reconciled bank statements, and created financial transactions from all departments daily, monthly and quarterly.
Prepared monthly, quarterly and annual reports for Federal and State agencies.
Prepared payroll and processed receipts requiring great attention to detail.
Served as key operator for all office machines.
Handled marketing function, recruited, interviewed and hired personnel.
Served as receptionist for all office visitors, received their requests or questions, and assisted with answers and referrals.
Processed all incoming and outgoing mail, maintained all files, and received office materials and supplies.
Provided support to administrative staff and key department heads.
Executive Administrator October 1998 to April 1999Beech Street Corporation － Atlanta, Georgia
Practice Administrator Robert H. Brown, M. D., P. C － Atlanta, Georgia
Education and Training
Associate of Applied Science : Accounting and Business Management, 1965Massey Junior College － Atlanta, Georgia, USAFulton County Assn. of Medical Assiatants, Academic Achievement Award Accounting and Business Management
Accounting Software, accounts payable, accounts receivable, administrative, attention to detail, balance, bookkeeping, financial, marketing, materials, Excel, mail, Microsoft Office, office, office machines, office equipment, payroll, personnel, Quickbook Pro, receptionist, type 60 WPM, Word Perfect, annual reports