OFFICE MANAGER, ADMINISTRATION AND EXECUTIVE ASSISTANT, EVENT COORDINATOR
Need to add some shiz here Experience as a consultant; assisting clients in retail, personal, and product needs. Need to add some shiz here Office manager in a start up software company. Administrative assistant and executive assistant to the Vice president and President. Proficient in customer service and client experience.
Skilled communicator and able to maintain cultural sensitivity; establish rapport with individuals of diverse groups to promote team cohesiveness.
Maintain a positive and innovative outlook at any job or task given.
Excellent written, communication and verbal skills.
Extensive experience in Microsoft Office, Outlook, Word, Excel and PowerPoint.
Styled employees for company photo shoots and provided all themes for office and events.
Comfortable in different environments and ability to take lead in any situation needed. Expert at multitasking in an unstructured environment.
Ability to analyze needs of others and helping them to achieve their goals.
Designed and created anything from client outfits to executive house décor.
Knowledge of SAM, Zendesk and other customer service support platforms.
Well organized and able to prioritize while still capable to think outside the box.
Office manager, administration and executive assistant, event coordinatorFeb 2016 to Jan 2017 Snow Software, INC － Austin, TX
Proven ability to assess customer and client needs; establish a personable relationship and build trust with individuals.
More than ten years of experience working in customer service.
Manager of all vendors and catering for an office of over 100 employees.
Included but not limited to Aquila Building management, photographers, Staples, SAMs club, Instacart, Office Depot, Shelton-Keller Group INC, Green Oasis Plantscapes, Verizon, Cater to Me, AMEX cards and travel, Time Warner Cable, and Pure Austin.
Booked travel and accommodations of employees, clients and executives.
Manager of over 100 cell phones including transitioning all lines from at&t to Verizon after researching how much it would save money within the company.
Supported IT with support tickets and set up of cell phones, land lines, laptops and tablets.
Installed device management onto all cell phones, ordered and installed Microsoft products.
Onboarded 20+ new hires.
This included but not limited to setting up and activating access badges for the building, handling all parking hang tags, preparing laptops, cell phones and landlines.
Provided all company resources, new employee forms, managed directory, ordering of business cards, and swag bags.
Managed two corporate apartments.
Managed all excel spreadsheets with office inventory, employee badge and car information.
Allocated spending plan in excel to stay in budget and cut costs wherever possible.
Assisted in customer training courses- made binders for the course, handled travel, ordered and set up food (while being conscious of dietary restrictions) and overall client experience.
Managed all of the office and corporate apartment supplies.
This included taking all inventory of office stock and ordering- coffee, fruits and snacks, paper towels, notebooks, printer ink, you name it- I handled it.
Planned and executed multiple events, lunches, executive and client dinners.
Including the office holiday party with over 150 guests.
Member of a spirit committee where I used my creativity, people skills and event experience to execute team building exercises and days out of the office.
Extensive experience in multiple communication platforms including email, phone, and chat support for customers and clients.
Found opportunities and used inventive problem solving to help improve customer products and satisfaction.
Timesheet management in Excel and online platforms such as Celoxis.
Assisted with project management for data entry and multiple employees personal and company expenses.
Expense monitoring, invoice, and billing.
Contigo Catering Banquet and catering special events along with administration assistance.
Sep 2015 to Current Austin, TX
Stylist, social media, assist with visit preparation, administration assistance, inventory preparation and customer care.
Sep 2014 to Current Tampa, FL
Bachelor of Arts, Psychology2014Auburn University － Auburn, ALPsychology
Associate of Arts, Psychology2012Southern Union Community College － Opelika, ALPsychology
High School Diploma2004Auburn High School － Auburn, AL
photo, billing, budget, business cards, Cable, creativity, client, clients, customer service, customer care, data entry, email, special events, forms, ink, inventory, notebooks, laptops, team building, meetings, Microsoft products, access, excel spreadsheets, Excel, money, Microsoft Office, Office, Outlook, PowerPoint, Word, multitasking, communicator, people skills, printer, problem solving, project management, rapport, researching, scheduling, phones, phone, verbal skills, Well organized, Excellent written