Team-oriented Residential House Supervisor with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
* Accounts Receivable * Investigated fraudulent insurance claims * Created a customer database that included prospects, sales, and delinquent accounts. * I contacted delinquent accounts to retrieve payments. * Coordinated with insurance companies on damage amounts and payment settlements.
Medication administration and daily medication counts * Maintained sight and Sound Supervision at all times *Referred clients to outside social service providers to address psychiatric and personal issues. *Completed documentation for all clients attending group sessions.*Supported residential clients in completing tasks such as toileting, brushing teeth and general hygiene.*Administered discipline appropriately and set limits for behavior.Implemented therapeutic plans for each child and recorded child's progress in case file.*Built positive rapport with law enforcement officers, court officials and community service agencies.*Communicated regularly with family members and significant others during the treatment process.*Communicated with local agencies, schools, churches, courts and employers regarding client involvement and attendance in programs.*Led group therapy sessions consisting of 5 to 10 youth focusing on selected topic.*Acted as a role model for clients by exhibiting positive behaviors.
Accounts Payable/Inventory Control * Reconcile invoices and determine credits/debits within a short timeframe. * Investigate inventory and invoice discrepancies. * Detailed documentation of evidence finding * Develop relationships with vendors and negotiated payment terms.
Interviewed and assessed new clients each week.Completed documentation for all clients attending group sessions.Supported residential clients in completing tasks such as toileting, brushing teeth and general hygiene.Acted as a role model for clients by exhibiting positive behaviors.
1992-1996 Appleton West High School Appleton, WI High School Diploma
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