Office Manager Resume Example Bob Bowens Auto Service

OFFICE MANAGER

Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights

Meticulous attention to detail
Results-oriented
Self-directed
Time management
Professional and mature
Strong problem solver
Resourceful

Dedicated team player
Strong interpersonal skills
Self-starter
Microsoft Office proficiency
Excel spreadsheets
QuickBooks expert
AR/AP

Core Accomplishments

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Training

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll document.

Experience

Office Manager11/2014 － 09/2015Bob Bowens Auto ServiceLa Mesa, CA

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Maintained the front desk and reception area in a neat and organized fashion.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Created weekly and monthly reports and presentations.
Managed the day-to-day calendar for the Shop Manager.

Administrative Assistant/ AP & AR10/2011 － 10/2014Fix Auto MiramarSan Diego, Ca

Received and screened a high volume of internal and external communications, including email and mail.
Managed office inventory and placed new supply orders.
Managed daily office operations and maintenance of equipment.Prepared standard operating procedures.
Scheduled appointments and maintained master calendar.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Verified details of transactions, including funds received and total account balances.
Deposited third party checks, as well as weekly EFT's.
Conducted month-end balance sheet reviews and reconciled any variances.
Rectified escalated accounts payable issues from vendors.
Researched and resolved billing and invoice problems.
Communicated with insurance companies and customers, to obtain past due payments.
Generated financial reports for management review.
Prepared standard operating procedures.

Administrative Assistant11/2009 － 09/2011Investigative Services Corp.San Diego, Ca

Certified Veterinary Assistant01/2009 － 09/2009Mangrove VeterinaryChico, Ca

Educated the public about diseases that can be spread from animals to humans Assisted Veterinarian with euthanizing injured or sick animals following consultation with owners or per veterinary standards Educated community in responsible pet ownership and wildlife care Adhered to high standards of safety, cleanliness and professionalism Administered anesthetics during surgery and monitored effects Assisted veterinarians in examining animals Monitored animals' recovering from surgery and notified veterinarians of any changes.
Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures Restrained animals during veterinary procedures.

Education

2010Diploma:Animal Law Enforcement AcademyCounty of San Diego Animal Services San Diego, Ca This is an 80 hour, intensive study of legal procedures, animal cruelty and neglect laws specific to California, and investigative techniques as they apply to animalservices/control officers and humane officer enforcement.

Animal and Veterinary Careers 2008 Regional Occupational Program Chico, Ca This program provides entry-level skills in a career as a certified veterinary assistant, animal caretaker or kennel attendant.:

Skills

accounts payable, Accounts Receivables, Accounts Receivable, AP, AR, attention to detail, Cash Handling, Ca, consultation, customer service, Data entry, fashion, Filing, HR, Insurance, process invoices, Team Leader, legal, materials, Excel spreadsheets, Mail, Microsoft Office, office, neat, organizational skills, payroll, pick, problem solving, problem solving skills, problem solver, producing, receptionist, reception, repairs, Research, safety, San, Self-starter, surgery, team-player, team player, phones, phone, Time management, Type 50 wpm

Resume Overview

Companies Worked For:

Bob Bowens Auto Service
Fix Auto Miramar
Investigative Services Corp.
Mangrove Veterinary

School Attended

Animal Law Enforcement Academy

Job Titles Held:

Office Manager
Administrative Assistant/ AP & AR
Administrative Assistant
Certified Veterinary Assistant

Degrees

2010 Diploma : Animal Law Enforcement Academy
Animal and Veterinary Careers 2008 Regional Occupational Program Chico, Ca This program provides entry-level skills in a career as a certified veterinary assistant, animal caretaker or kennel attendant. :

Office Manager Resume Example

Resume Score: 100%

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