To obtain a position within your organization that will utilize my education and professional work experience.
Excellent leadership abilities; including (but, not limited to) staff development, innovation and risk taking, and strategic planning
Effective listening, learning, thinking, reasoning, and communication skills
Good trouble shooting and conflict resolution skills
Excellent interpersonal skills
Office ManagerNov 2015 to Current Texas Direct Auto － Irving, TX
Coordinate all daily business efforts through effective documentation, collaboration and communication with customers, team members and departments Track, file, and view important documents, receipts, applications, database information, and invoices on a daily basis, organizing and managing sensitive files in an efficient manner Maintain customer and vendor records and related information, entering results into each respective database while auditing for accuracy and completion Provide supporting documentation for various buys and operational functions, including debit transaction processing, inquiry and issue handling, expense reports, and customer retention strategies Order and maintain inventory of supplies and other related items to minimize disruptions and inefficiencies Organize and execute service calls, appointment scheduling, and other critical functions, while collaborating on operational and logistical aspects with team members and customers Answered phones in a professional and timely manner Act as a liaison between various companies, vendors and customers to ensure effective information flow, exceptional customer service, sales opportunity development, and timely issue resolution.
Continue Education AdjunctSep 2013 to May 2015 Tarrant County College － Fort Worth, TX
Plan, evaluated, and revised curriculum, course syllabus and methods of instruction Assisted students in taking and scoring their vocational interest and aptitude tests Assess students academic skills Prepared and graded class assignments Evaluate student performance and learning Tracked student progress and reported to supervisor Provided regular and timely evaluation feedback to students Assigns grades consistent with course requirements Maintained student attendance records, student files and other administrative duties Provided academic and vocational advisement to students, assist students with their educational/degree planning, course selection, and related support services for students Coordinated and collaborated multiply activities with various departments to ensure and promote student success and involvement with the campus Made presentations to parents and other groups to publicize educational opportunities at the community college Actively pursued and participated in professional development opportunities and outreach community programs Shalon Reed Professional Experienced (continue).
Substitute TeacherMar 2012 to May 2014 Eagle Mountain Saginaw Independent School District － Saginaw, TX
Fill in for absent teachers on a short term basis Follow teacher's lesson plans set by teaching staff and prepare outlines when necessary Maintain an active learning environment by utilizing educational resources including music and computer technology to complement teaching Evaluate student performance and learning daily Prepare and deliver instruction to students for class assignment Maintain student attendance records Provide feedback to students and parents.
Owner/RecruiterMay 2010 to Jun 2012 Signature Recruit － Euless, TX
Execute and managed all features of the business, including client services, marketing & sales, administrative duties etc Maintain business relationships through networking, cold calls, sales leads etc Keep abreast of the current employment and industry trends Participate in community events that focus on employment, diversity, career building, team building and networking Develop recruiting strategies designed to identify qualified candidates through various recruiting tools Negotiate wage rates and other terms and conditions of employment with candidates Complete necessary pre-employment processes including reference /background checks and skill testing.
Administrative AssistantOct 2005 to Dec 2006 Northwestern Business College － Naperville, IL
Typed and created various reports, business correspondence and flyers Maintain student files, records, spreadsheets and data bases Assist students on schedule changes, graduation and transfer requirements Ordered and stocked office supplies; maintained list of office equipment, including computer hardware and software Coordinated meetings, scheduled appointments and maintained office calendar Communicated with all levels of personnel in all departments throughout the campuses Sort and distributed mail, answered telephone promptly and professionally Entered requisitions to purchase supplies and materials Prepare and process orders through payment authorizations, issue employee reimbursements and travel vouchers Lead campus committees; act as an advisor to student organizations and provided leadership to staff Participated in student enrollment and recruitment functions.
Bachelor of Science, Business ManagementApril 2010University of Phoenix － Irving, TXBusiness Management