Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.
Increased office organization by developing more efficient filing and scheduling system. Helped companies profit and margins improve significantly each year.
Co-ordinate and schedule maintenance routes for technicians.
Ordered permits, processed warranty parts and labor claims, handled accounts receivables, accounts payables, financing, filing, dispatching, answered phones, set appointments, organized maintenance routes, and managed customer service. Company was purchased by Unique Services June 4, 2013.
Met and established new borrower, realtor and builder relationships, giving them a comfort level as to the quality of service my team and I could provide. I built a referral and relationship based business to ensure clients for life, rather than taking a transactional based business philosophy. I managed my team through the loan process to ensure timely delivery of loans for all interested parties to the transaction.
I worked closely alongside the owner of First Nationwide Mortgage and was an integral player in the development, growth, and success in the business. Devised and implemented cutting edge, multi-faceted communication technology with "plug and play" methodology to ensure a transparent and streamlined process to all parties involved in the lending transaction, i.e. borrowers, listing agents, selling agents, sellers, insurance agents, appraisers, and closing agents.
Worked as a senior loan officer until company was purchased by Opteum.
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