Versatile office manager dedicated and focused who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.offering administrative experience in both corporate and non-profit office environments.
Increased office organization by developing more efficient filing system and customer database protocols.
Promoted from within the company to higher level of responsibility and job title.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Addressed parents questions and concerns; billed parents, posted payments and deposits.
Coordinated all staff schedules, answered phone inquiries, monitored time sheets, computed and faxed all payroll, monitored and filed all staff and children's personnel files.
Worked closely with Superintendent and school board on AR report ledgers.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Served as central point of contact for all outside vendors needing to gain access to the building.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Managed daily office operations and maintenance of equipment.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Received and screened a high volume of internal and external communications, including email and mail.
Verified hospitalization insurance coverage, computed patients benefits, compiled itemized hospital bills.
Executed daily operations utilizing several different data base systems.
Responsible for operating inbound dialing system.
Assisted customers in placing and processed accurate purchase orders.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script within specified time frames.
Maintained up-to-date records at all times.
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