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Office Manager Resume Example

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OFFICE MANAGER
Summary

Executive Assistant successful at analyzing, prioritizing and completing tasks while exhibiting professionalism and sound judgment. Proven success in managing busy schedules, organizing projects and providing excellent administrative support.

Education and Training
BBAFlorida Atlantic UniversityBoca Raton, FL,United StatesMarketing, Expected in 2021
Associate of ArtsBroward CollegeFort Lauderdale,FL,United StatesBusiness, 12/2018
Skills
  • Can type 50+ WPM
  • Proficient in Microsoft Office and Google Docs.
  • Bilingual - Spanish & English
  • Customer service-oriented
Experience
Thomas Anthony Furniture ServiceExecutive Assistant | Deerfield Beach, FL04/2018 to Current
  • Organize files, develop spreadsheets, and scan documents.
  • Assist in payroll, perform record-keeping and track time cards for all departmental office employees.
  • Inform customers about billing procedures, process payments and provide payment options.
  • Document conversations with customers to track requests, problems and solutions.
  • Maintain office organization to support efficiency, professionalism and performance objectives.
  • Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks.
Kanner & Pintaluga P.ACall Center Customer Service Representative | Boca Raton, FL10/2017 to 04/2018
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Provide case managers and attorneys with information to further assist the client.
  • Direct clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met or exceed call speed, accuracy and volume benchmarks on consistent basis.
New Covenant ChurchAdministrative Assistant | Pompano Beach, FL04/2015 to 09/2017
  • Greet persons entering establishments, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Work with social media to promote events and promote the business.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Schedule appointments and maintain and update appointment calendars.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Inventory and order materials, supplies, and services.
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
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Resume Overview

Companies Worked For:

  • Thomas Anthony Furniture Service
  • Kanner & Pintaluga P.A
  • New Covenant Church

School Attended

  • Florida Atlantic University
  • Broward College

Job Titles Held:

  • Executive Assistant
  • Call Center Customer Service Representative
  • Administrative Assistant

Degrees

  • BBA
    Associate of Arts

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