Advanced knowledge of Microsoft programs including Excel, Access, and Word. Detailed-oriented and strong organizational skills. Occupational Analysis and Curriculum Development. Assessment of Learner Performance Education/Labor Force Linkages Training Systems Management Training Proposal and Report Writing (Formal Training Proposal) Occupational Training, Student Instructional and Professional Internship Training, Proposal and Report Writing (Introductory Training Needs Assessment). Ability to work independently as well as within a team Core Qualifications Significant breadth of experience in student development and academic counseling Excellent knowledge of curriculum requirements for university and pre-professional programs. Superior grasp of guiding principles of a higher education environment Significant proficiency in academic advising principles. Strong interpersonal and communication abilities. Sound professionalism and confidentiality instincts Skilled in establishing trust and influence with students.
Improved customer retention in 2011 by 72% from the previous 2 years.
Helped more than 100 students reach their career goals.
Collaborated with department and faculty members to design a year-round standard-based curriculum.
•Developed programs that focused on the cross-training of team members, improving staff motivation and service by 60%.
•Implemented new cost-effective and efficient training program for new employees.
•Conducted weekly training sessions to ensure that personnel remained well-informed of new processes, procedures and trends within the industry.
•Guaranteed successful user access maintenance by updating existing user profiles and ensuring the removal of relocated users
•Created rotation schedule that divided talent throughout the staff resulting in improved customer service, satisfied employees and better facilities management.
•Created associated SOPs for each program within the department to improve employee knowledge and advancement.
•Supervisor of Information Assurance division (IA), responsible for ensuring 100% training of employees of IA policy and/or guidance and information assurance business rules
Created employee training materials and procedures to teach in-house workers proper software and hardware protocols.
Oversaw the daily performance of computer systems.
Set up, tested and configured networks, desktops, laptops and printers.
Designed, implemented and maintained 12 company databases.
Coordinated hardware and software repair processes with outside vendors.
Resolved technical issues for personnel in person, on the phone and through e-mail.
Companies Worked For:
Job Titles Held:
Where can I find a JNS Pest Control Office Manager resume example in Virginia Beach, Virginia ?
This is an actual resume example of a Office Manager who works in the College and University Industry. LiveCareer has 39255 College and University resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2018, Bold Limited. All rights reserved.