I am a licensed pharmacy technician wanting to change careers. I recently worked as the office manager at Floss Dental in Katy TX. I am looking to move back to east TX and continue to pursue my career in the dental field. I am a quick learner, very good people skills, I have good phone etiquette and also have experience with Eaglesoft. I am also familiar with working with Microsoft Word, Excel, and Power Point. I did all the reports at the office such as, accounts receivable and outstanding claims reports.
In good standing with the Texas State Board of Pharmacy.
I am responsible for answering the phones, greeting and walking out patients, going over treatment plans with the patients, completing all outstanding claims and accounts receivable reports and notating all accounts.
I was responsible for answering phones, inputing all new and refill prescriptions. I packed the drugs and got them ready to send off to the nursing homes.
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Communicated with all customers and staff in a pleasant and professional manner.
Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Appropriately resolved customer issues, complaints and questions.Entered new patient profiles and prescriptions into medication input software system.Provided friendly customer service at prescription drop-off and pick-up counters.Provided friendly customer service at prescription drop-off and pick-up counters.
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