Strategic sales professional with 15 years experience in the cellular industry. Result-driven; sales and management professional who exceeds revenue goals, quickly develops new accounts and achieves high customer service satisfaction ratings.
Obtained notices of completion and compliance certifications from all construction administration consultants. Assisted project manager with bidding new jobs/projects. Organized weekly sales reports for the sales department to track product success. Monitored "high risk" accounts on a consistent basis. Adhered to confidentiality of bank records and client information. Direct point of contact for account payable department. Created expense reports/spreadsheets using Microsoft Excel. Screened telephone calls addressed inquiries and resolved directed them as appropriate.
Accounts payable direct point of contact for all vendors and suppliers. Updated confidential employee banking information. Maintained accounts receivable documentation electronically and manually for 2000+ checks from Sponsors/Tenants on a continuum. Processed bank reconciliations and financial reports to verify practice of proper due diligence. Handled cash and deposits using proper accounting procedures and documentation. Researched and resolved collections/billing disputes tactfully and efficiently.
Addressed customer questions/concerns regarding products, prices and availability. Participated in various incentive programs and contests designed to support achievement of production goals. Developed tracking tools and monitor personal sales opportunities, deals in progress and finalized contracts. Retained and ensured proper handling and care of 400+ existing client accounts. Increased customer base by 50% over a 2 year period.
Established wholesale customer base of 250+ accounts. Provided wholesale estimates, quoted prices, validated consumer credit and contract terms. Delivered exceptional account service to strengthen client loyalty. Processed wholesale orders through P.O.S. system. Consistently met and exceeded sales department expectations for productivity and accuracy levels. Developed spreadsheets to track client wholesale contact information, proposals and contracts, worldwide.
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