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Office Manager Resume Example

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OFFICE MANAGER
Professional Summary
Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth
Skills
  • 70 WPM typing speed
  • Excellent communication skills
  • Database management
  • Accurate and detailed
  • Social media knowledge
  • Accounting familiarity
  • Payroll
  • Invoice processing
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Advanced MS Office Suite knowledge
  • Resourceful
  • Proofreading
  • Microsoft Excel certified
  • QuickBooks expert
  • AR/AP
  • Report writing
  • Employee training and development
  • Microsoft Excel certified
  • Human Resources Management (HRM)
Work History
Office Manager, 12/2013 to 09/2014
Chefs Olive Mix – Sacramento, CA
  • Personally assisted the owner in her day to day duties: updating her calendar, setting appointments, pay her bills, and Fed-Ex drop offs.
  • Placed all orders for the stores product inventory and wrote checks and online payments to vendors.
  • Made quarterly fee submissions for permits with the city , county, and state. Appropriately updated all visual permits within the establishment.
  • Updated profit and loss reports. Constantly creating ways to cut cost and gain revenue. 
  • Calculated and entered payroll for all employees, as well as process payroll via ADP.
  • Conducted weekly bank deposits and updated Quick books daily.
  • Created excel spread sheets for the stores and webstore inventory as well as expenses and monthly vendor payments reports of cost of product changes.
  • Handled all Human Resource requirements as acting office manager. Conducted performance reviews, employee conflicts resolutions meetings, scheduling employee meetings, interviewing potential new employees, disciplinary actions reports in employee personnel file.
  • Updated and redesigned the store website using Big Commerce. Also designed the monthly marketing campaign utilizing Constant Contact for our email clientele database.
  • Updated Amber POS systems whenever we received new product or inventory was out of stock.
  • Responded and advertised on all social media sites.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Assisted with event planning, including associated travel and logistical arrangements.
Student Services Adviser , 07/2011 to 12/2013
Heald College – Roseville, CA
  • Produced daily reports in order to monitor student attrition and retention utilizing Excel spread sheets. Conducted LDA (last date of attendance) verification using our student data base to obtain the students next opportunity to attend class without penalty, then contacted the student to aid in returning to school. 
  • Assisted students in being reinstated back into classes so as to not default on their loans. I worked closely with financial services to locate students that have fallen behind on their tuition payments. 
  • Continuously met and exceeded monthly Re-Entry (students which have dropped out of school and then return) budgets via student contact by phone, mailer, email and public media. Once students were contacted I would schedule an appointment and oversee all administrative paperwork to re-enroll the student in to current classes. 
  • Assisted students in locating employment and off campus housing as well as transportation to and from school and work.
  • Assisted senior recruiting staff with career fairs and recruiting events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
Student Services Adviser, 12/2008 to 06/2011
Wyotech – West Sacramento, CA
• Conducted entrance exam testing for potential students for the admissions department utilizing the CPAT / ACT and Wonderlic testing systems.
•Assisted students in being reinstated back into classes so as to not default on their loans. I worked closely with financial services to locate students that have fallen behind on their tuition payments. •Coordinated student and employee appreciation events as well as organized graduation. Dispersed diplomas and transcripts to students. •Had continuous contact with students to update employment status and assist in extended education.
Executive Assistant , 05/2006 to 12/2008
ECORP, Inc. – Rocklin, CA
  • Personally assisted the C.E.O, C.F.O., V.P., and V.P.O. with their inner-office correspondence, client and employee communications via mail, email, text messages, and hard copy. 
  • Provided technical support for each executive on their mobile and personal communications devices as well as implemented their individual calendars. Also made all travel arrangements for management and research staff .
  • Organized conferences, staff meetings and various employee events, able to set priorities and manage work demands .

  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Compiled annual recommendations for end of fiscal year budgets.
  • Developed and maintained an internal client filing system.
Education
BACHELORS DEGREE: Science with focus on anatomy exercises, 2002
California State University - San Francisco

Skills
account management, administrative, ADP, A/P, billing, Budgeting, budgets, Business operations, C, communication skills, conferences, Client, clients, customer care, data base, email, Employee relations, employee communications, financial, front office, Human Resource, Human resources, insurance, inventory, Leadership, Market research, marketing, meetings, Excel, mail, office, Outlook, multi-line telephone, newsletters, next, payroll, performance reviews, POS, profit and loss, Quick Books, research, scheduling, Self-motivated, spread sheets, technical support, phone, transportation, travel arrangements, 70 WPM, website
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Resume Overview

Companies Worked For:

  • Chefs Olive Mix
  • Heald College
  • Wyotech
  • ECORP, Inc.

School Attended

  • California State University

Job Titles Held:

  • Office Manager
  • Student Services Adviser
  • Executive Assistant

Degrees

  • BACHELORS DEGREE : Science with focus on anatomy exercises , 2002

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