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Smith Properties - Office / Leasing Assistant Resume Example

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OFFICE / LEASING ASSISTANT
Professional Summary

Quality-focused Office Assistant committed to approaching administrative tasks with tenacity and attention to detail.

Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.

Skills
  • 60 WPM typing speed
  • Accounting familiarity
  • Invoice processing
  • Multi-line phone proficiency
  • Administrative support specialist
  • Spreadsheet management
  • HIPAA compliance
  • Customer service-oriented
  • Professional phone etiquette
  • Excellent communication skills
  • Customer service-oriented
  • Social media knowledge
  • Pleasant demeanor
  • Advanced clerical knowledge
  • Critical thinker
Work History
Office / Leasing Assistant, 08/2016 to Current
Smith Properties – Raleigh, N.C
  • Composed effective accounting reports summarizing accounts payable data.
  • Posted receipts to appropriate general ledger accounts.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Secured an average of 30 rental agreements each month.
  • Completed final move-out walk-throughs for tenants.
  • Carefully screened applicants for tenancy.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Communicated effectively with owners, residents and on-site associates.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Communicated with landlord regarding building and tenant issues.
  • Scheduled contractors for maintenance issues.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
Hospitality Provider, 03/2016 to Current
Bedford Bistro and Bar – Raleigh, N.C
  • Greeted guests in a timely and professional manner.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Upheld strict cash handling procedures.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Served beverages, breads and butter and replenished items as necessary.
Accounting Asst., 08/2006 to 07/2009
Local Union 28 – Mineola, NY
  • Created detailed expense reports and requests for capital expenditures.
  • Directed guests and routed deliveries and courier services.
  • Managed office supplies, vendors, organization and upkeep.
  • Opened and properly distributed incoming mail.
  • Researched and resolved accounts payable discrepancies.
  • Posted receipts to appropriate general ledger accounts.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Customer Service Representative, 06/2012 to 02/2015
Xerox / Aetna – Cary, N.C
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Acted professionally and patiently when addressing negative customer feedback.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Managed high call volume with tact and professionalism.
  • Politely assisted customers in person and via telephone.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Education
High School Diploma: 1999
Freeport High School - 70 s. Brookside Ave
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Resume Overview

Companies Worked For:

  • Smith Properties
  • Bedford Bistro and Bar
  • Local Union 28
  • Xerox / Aetna

School Attended

  • Freeport High School

Job Titles Held:

  • Office / Leasing Assistant
  • Hospitality Provider
  • Accounting Asst.
  • Customer Service Representative

Degrees

  • High School Diploma : 1999

Where can I find a Smith Properties Office / Leasing Assistant resume example in New York, New York ?

This is an actual resume example of a Office / Leasing Assistant who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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